Strategic professional in human resources management, known for high productivity and efficiency in task completion. Possess skills in employee relations, Safety & Compliance, and talent acquisition strategies. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
20
20
years of professional experience
Work History
TRAINING AND RECRUITMENT SPECIALIST
LIGHT SPEED LOGISTICS INC.
Mississauga
05.2022 - Current
Manag full-cycle recruitment for truck drivers, including sourcing, screening, interviewing, and hiring candidates
Develop and implement effective recruitment strategies to attract top talent, resulting an increase in qualified driver applications
Collaborated with managers to understand job requirements and develop effective sourcing strategies.
Created and posted job descriptions on multiple platforms to attract qualified candidates.
Conduct background checks, driving record verifications, and drug screenings to ensure compliance with company standards and DOT regulations
Maintain and update the applicant tracking system (ATS) to ensure accurate and up-to-date candidate information.
Scheduled or conducted new employee orientations.
Built and maintained strong relationships with candidates, providing a positive candidate experience, and improving offer acceptance rates.
Conduct regular safety inspections of trucks, equipment, and work areas to ensure compliance with OHSA, DOT, and industry safety standards.
Develop and implement safety training programs for drivers, warehouse personnel, and other employees, covering topics such as vehicle safety, hazardous material handling, and emergency procedures.
Negotiated salary and benefits packages with candidates, ensuring alignment with budget constraints and market rates.
Investigate accidents, incidents, and near misses, preparing detailed reports and recommending corrective actions to avoid future occurrences.
Work with management to develop and update safety protocols for drivers, including proper loading/unloading techniques, securing cargo, and preventing driver fatigue.
Maintain records of training, inspections, accidents, and corrective actions, ensuring compliance with OSHA and DOT regulations.
Interviewing and Hiring New Company Drivers and Contractors
Conducting reference checks and obtaining Criminal background checks and PCC
Conducting drug test and managing Clearing House accounts
Assigning trainings and completing profiles on Fleet Management Software
Conducting driver orientations and ELD trainings
Managing new hires Load Securement Training
Filing Plate paperwork with ministry
Creating New Truck Binders and Obtaining necessary permits
Assist in obtaining Basic Oversize and Overweight Permits
Installing ELog systems under PeopleNet, Isaac, Samsara and Zenduit
Fuel Card Log maintenance
Providing technical support to drivers
Monitoring HOS and speed violations
Managing tickets issued to various drivers
Managing warning and reprimand documents
Updating and maintaining driver files
Driver Relations Associate
International Truckload Services Inc. (ITS)
Mississauga
05.2019 - 04.2021
Recruiting new operators for various lanes and setting up driver road tests
Provide training to new hires on policies and procedures
Monitor e-logs and make sure drivers are compliant with US and CA Regulations; follow up on any outstanding discrepancies
Manages tracking of logbooks and pre-travel inspection to ensure adequate completion and minimize errors
Making sure drivers are accurately completing accident/incident reports when required
Manage and maintain all Driver Qualification files
Ensuring all documents are up to date
Manage the inventory and Installations/configuration of ELD systems
Provide necessary training on how to use the ELD systems and provide Remedial Trainings where necessary
Conduct DRUG TESTING SAMPLE COLLECTION activity
Maintain a healthy and transparent relationship between the truck drivers / owner operators and company
Maintain social interaction with the truck drivers / owner operators by collecting social media handles and sending special occasion cards
Maintain efficient and quick communications the drivers using tools like WHATSAPP
Maintain Tractor Parking Yard and conducting frequent Trailer Yard Checks
Maintain and update the Company’s Website
E-Log Installer
A-Zed Mobile
01.2017 - 03.2019
Install Electronic Logbooks in Various Trucking Companies
Configure the system and maintain communication with dispatch office
Provide necessary on call services, like technical support over the phone
Auction Coordinator/I.T Support
A&H Asset Auctions Inc.
Brampton
06.2009 - 11.2016
Hiring temp staff to work at auction events
Answer incoming calls regarding the auction events
Coordinating with the customers to meet their needs in shipping their merchandise to the specified destinations both within and outside Canada
Making security arrangements for the event
Making travel arrangements for the staff (Flights, Train, Car Rentals)
Shipping and Receiving of Logistics
Managing the auction event site as needs
Setting up Computer Systems, sound and video surveillance equipment for the event
Connecting the computer network to the main office
Perform the auction cashier and registrar activities
Coordinating with advertising professionals and ensuring they have the required information and material to introduce creative campaigns for potential clients
Creating graphics, generating ad layouts, and other marketing documents
Handling details of client payments and maintaining billings for clients
Collaborating with sales representatives and developing media campaigns for local vendors
Handling client communications by understanding their vision and informing their requirements to the concerned teams for proper execution of projects
Assisting advertising manager and senior advertising account executive to prepare budget for the company
Front Desk Manager / Night Auditor
Best Western
Brampton
09.2005 - 03.2009
Taking calls for booking guest rooms, meeting rooms and checking rates
Call around for taking rates from different hotels
Managing Customer Check in and out
Conducting the day end tasks by closing and balancing the shifts, charging the guest rooms and meeting rooms appropriately
Making day to day work schedule for the house cleaning staff
Ensuring that invoices are made on time and reached the guest rooms accordingly
Managed guest check-in and check-out procedures, reservations and payments.
Provided excellent customer service by addressing guest inquiries promptly and professionally.
Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
Reviewed completed work to verify consistency, quality, and conformance.
Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.