Harpal Singh
Edmonton,AB
Overview
10
10
years of professional experience
Work History
Restaurant Owner/Operator
Self-employed
09.2020 - Current
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Sous Chef
Bella Italia Ristorante
02.2017 - 08.2020
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Monitored food and labor costs to verify budget targets were met.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
Warehouse Associate
Eurspin
06.2014 - 02.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Aided in optimizing warehouse layout for better space utilization and efficient material flow.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained clean, orderly work environment free of hazards.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.6
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Helped train new employees in safe practices and warehouse procedures.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Worked safely around moving machinery.
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
Education
High School Diploma -
Khalsa Public School
Punjab, India03.2006
Skills
- Delivery Scheduling
- Conflict Resolution
- Investigating Complaints
- Employee Scheduling
- Sales Promotion
- Sales and Marketing
- Collaboration and Teamwork
- Critical Thinking
- Quality Assurance
- Promotional planning
- Supply Ordering and Management
- Inventory Management
- Building Maintenance
- Resource Allocation
- Training and Onboarding
- Online Ordering Management
- POS Terminal Operation
- Revenue Generation
- Staff Leadership
- Employee Supervision
- Team Leadership
- Customer Engagement
- Customer Service
- Work Planning and Prioritization
- Fire Safety Regulations
- Quality Control
- Employee Performance Evaluations
- Health Code Compliance
- Waste Reduction
- Calm and Pleasant Demeanor
- Reliable and Responsible
- Problem-Solving
Languages
Italian
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Limited Working
Timeline
Restaurant Owner/Operator
Self-employed
09.2020 - Current
Sous Chef
Bella Italia Ristorante
02.2017 - 08.2020
Warehouse Associate
Eurspin
06.2014 - 02.2017
High School Diploma -
Khalsa Public School