Harmolpreet Dhaliwal
Surrey,BC
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team leadership and customer service. Skilled in complex problem-solving and staff training, I successfully enhanced customer satisfaction and operational efficiency. Recognized for executing strategic initiatives that drove significant sales growth as a Brand Ambassador at Athleta.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Mcdonalds
Cloverdale
03.2020 - Current
leading teams, managing daily operations, ensuring customer satisfaction, and maintaining profitability.
Handled customer complaints and managed inventory.
Cosmetician
Shoppers Drugmart
Surrey, BC
03.2024 - 06.2025
providing excellent customer service, promoting and selling beauty products, maintaining a tidy and organized sales floor, handling transactions, and potentially assisting with inventory and loss prevention.
Brand Ambassador
Athleta- Gap
Vancouver, BC
03.2022 - 01.2025
Executed strategic initiatives to achieve significant sales growth.
Education
Computer Science - Applied Science
Columbia College
Vancouver, None08.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
Languages
English, Punjabi, Hindi, French
Full Professional
Certification
Food safety,
First aid certification
Timeline
Cosmetician
Shoppers Drugmart
03.2024 - 06.2025
Brand Ambassador
Athleta- Gap
03.2022 - 01.2025
Manager
Mcdonalds
03.2020 - Current
Computer Science - Applied Science
Columbia College