Harmanpreet Kaur Sidhu
Brampton
Summary
Proven Service Representative 2 at SCI Logistics, adept in database management and fostering team development. Excelled in maintaining productivity standards and enhancing customer satisfaction through effective problem resolution and critical thinking. Demonstrated proficiency in Microsoft Excel and a commitment to quality control, contributing to a positive and inclusive team environment.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Inventory Coordinator position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Service Representative 2
SCI Logistics
07.2023 - Current
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Provided information about company products and services, and capitalized on upsell opportunities.
- Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.
- I have been working in Sci and have experience with Rf scanner, adjusting the problems of inventory like adjusting out and adjusting in various items as well as solving more problems like fixing items with wrong sku, etc.
- I have a proper knowledge of cycle count as well.
Education
High School Diploma -
Humber College
Toronto, ON08.2024
Skills
- Database Management
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Team Development
- Computer Proficiency
- Product and service solutions
- Microsoft Outlook
- Quality Control
- Microsoft Excel
- Problem Resolution
Languages
English
Full Professional
Timeline
Service Representative 2
SCI Logistics
07.2023 - Current
High School Diploma -
Humber College
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