Harmanpreet Singh
Kelowna,BC
Summary
Dedicated Youth Support Worker with expertise in crisis intervention, client advocacy, and behavior monitoring. Proven ability to empower youth and foster positive community engagement.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Youth Support Worker
PCCRI
Kelowna
04.2024 - Current
- Supported youth in developing life skills through structured activities.
- Facilitated group discussions to enhance communication and social interaction.
- Collaborated with families to create personalized support plans for individuals.
- Monitored emotional and behavioral progress of youth during sessions.
- Implemented crisis intervention strategies to ensure safety and stability.
- Documented daily observations and interactions in case management software.
- Organized community events to promote youth engagement and participation.
Community Support Worker
Pacific Coast Community Resources Inc.
Kelowna
06.2023 - Current
- Provided individualized support to clients in various community settings.
- Assisted clients with daily living activities and personal care needs.
- Facilitated social and recreational activities to enhance client engagement.
- Collaborated with multidisciplinary teams to create care plans for clients.
- Monitored client progress and reported observations to healthcare professionals.
- Maintained accurate documentation of client interactions and service delivery.
- Advocated for clients' rights and needs within the community framework.
Security Guard
Blackbird Security Inc
Kelowna, BC
09.2022 - 06.2023
- Shelter home salmon arm
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Responded promptly to alarms and emergencies, ensuring appropriate action was taken.
- Managed access control by verifying identities and issuing visitor passes.
- Collaborated with law enforcement during incidents requiring police assistance.
- Prepared detailed reports on daily activities and security incidents observed.
Front Desk Agent
Best Western
Vernon, BC
10.2022 - 03.2023
- Greeted guests warmly and checked them into their rooms efficiently.
- Managed phone inquiries and provided accurate information about hotel services.
- Coordinated reservations and maintained updated records in the booking system.
- Assisted guests with check-out procedures and resolved billing inquiries promptly.
- Handled guest complaints professionally, ensuring satisfaction and comfort.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
Chef
Pizza 82 and Curry House
Surrey, BC
04.2022 - 10.2022
- Prepared diverse pizza and curry dishes following standard recipes.
- Managed kitchen operations, ensuring cleanliness and organization throughout service.
- Collaborated with team members to streamline food preparation processes.
- Trained new staff on cooking techniques and kitchen safety protocols.
- Monitored inventory levels, assisting with ordering supplies as needed.
- Conducted regular quality checks on food items before serving to customers.
Cashier/Customer Service
Kwantlen pizza and curry house
Surrey
10.2021 - 04.2022
- Processed customer transactions using point-of-sale systems efficiently.
- Provided excellent customer service to enhance dining experience.
- Managed cash register and balanced cash drawers daily.
- Assisted with inventory management and stock replenishment tasks.
Cook
ANJALI'S DOSA GARDEN
Surrey
10.2019 - 09.2021
- Preparation of various Indian food & dishes including veg & non-veg Tandoori dishes, curry & gravy dishes, paratha, dosa etc and other full course meals as per restaurant standards.
- Preparing ingredients for the shift by chopping, seasoning, marinating etc. and weigh, measure and mix ingredients according to recipes of the food orders.
- Steam, grill, boil, bake or fry meats, fish, vegetables, and other ingredients.
- Ensured that foods were cooked properly before serving and make sure quality and quantity meet established standards.
- Planning menus, determine the size of food portions; estimate food requirements and costs; monitor and order supplies.
- Observe kitchen operations and staff by scheduling and supervising kitchen helpers.
- Maintain inventory and record of food, supplies and equipment.
- Training kitchen staff in initial preparation and handling of food.
Cook
Tadka Te tandoori
Kapurthala
07.2016 - 09.2019
- Prepared traditional dosas and various accompaniments efficiently.
- Maintained cleanliness and organization of kitchen and workstations consistently.
- Trained new cooks on food preparation techniques and safety procedures.
- Controlled food portioning to minimize waste during meal preparation.
- Monitored cooking times and temperatures for optimal food quality.
- Engaged with customers to enhance dining experience through service excellence.
Assistant Cook
Tadka Te tandoori
Kapurthala, Punjab
01.2015 - 04.2016
- Assisted in preparing ingredients for various dishes at Tadka Te tandoori.
- Maintained cleanliness and organization of kitchen workstations during meal preparation.
- Monitored food safety standards while handling and storing perishable items.
- Operated kitchen equipment, including ovens, grills, and food processors effectively.
- Supported inventory management by tracking stock levels of ingredients and supplies.
- Contributed to menu planning by suggesting new dish ideas based on customer preferences.
Education
MANDT
09.2025 - 11.2026
Food Safe
10.2025 - 10.2026
First aid (OFA 1) -
Bachelor of Science - Science
Bharathiar university
Coimbatore, Tamil Nadu 05.2013 - 06/2016
Skills
- Crisis intervention
- Community engagement
- Care plan collaboration
- Social interaction facilitation
- Behavior monitoring
- Documentation management
- Client advocacy
- Positive reinforcement
- Educational support
Certification
- Responsible adult May 2023 to Present
- RA
- CPR Certification
- TCP March 2023 to March 2036
- MANDT November 2023 to November 2024
- FoodSafe Level 1 October 2019 to September 2024
- Security Guard License
Languages
English - Fluent
Additional Information
Class 4 drivers license
Timeline
Food Safe
10.2025 - 10.2026
MANDT
09.2025 - 11.2026
Youth Support Worker
PCCRI
04.2024 - Current
Community Support Worker
Pacific Coast Community Resources Inc.
06.2023 - Current
Front Desk Agent
Best Western
10.2022 - 03.2023
Security Guard
Blackbird Security Inc
09.2022 - 06.2023
Chef
Pizza 82 and Curry House
04.2022 - 10.2022
Cashier/Customer Service
Kwantlen pizza and curry house
10.2021 - 04.2022
Cook
ANJALI'S DOSA GARDEN
10.2019 - 09.2021
Cook
Tadka Te tandoori
07.2016 - 09.2019
Assistant Cook
Tadka Te tandoori
01.2015 - 04.2016
Bachelor of Science - Science
Bharathiar university
05.2013 - 06/2016