Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BERNARD LAMBERT LUTALO

Edmonton

Summary

Dynamic Youth Support Worker with extensive experience at Catholic Social Services, excelling in crisis intervention and community outreach. Proven ability to foster inclusive environments and empower at-risk youth, enhancing emotional wellness. Skilled in conflict resolution and resource coordination, consistently achieving program goals through effective collaboration and communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Youth Support Worker

Catholic Social Services
02.2025 - Current
  • Fulfilled established program plan goals through the development and upkeep of strong working relationships with staff, court officials, and educators.
  • Engaged in professional development activities encompassing workshops and trainings focused on best practices for supporting at-risk populations.
  • Created supportive and inclusive spaces for youth, enhancing positive behavior and emotional wellness.
  • Provided supportive care to youth aimed at promoting empowerment and encouraging positive independence.
  • Coordinated outreach initiatives within community focused on linking potential clients with accessible resources.

Volunteer Shifts Coordinator

Cabbagetown Parkscape
Toronto
08.2022 - 12.2023
  • Manage tasks including response to overdoses, execution of facility checks, and coordination of food distribution to members.
  • Monitor members' well-being and uphold professional boundaries, participating in meetings and initiatives aimed at improving program delivery.
  • My problem-solving skills and compassion enable me to address conflicts and emergencies effectively.
  • Build strong connections with members, service providers, and staff to facilitate efficient resolution of inquiries and complaints.
  • Organized team events to promote a positive work environment.

Volunteer

Toronto People with AIDS Foundation (PWA)
Toronto
08.2022 - 03.2023
  • Since August 2022, served as dedicated volunteer with Toronto People with AIDS Foundation (PWA), assuming key roles to protect well-being of community members.
  • Managed tense situations to maintain a secure environment for both members and staff.
  • Perform routine facility checks to ensure safety of all individuals, employing crisis intervention techniques as necessary.
  • Facilitated food distribution to community members, ensuring dietary needs are met while closely monitoring physical and psycho-social status
  • Strengthened support for those in need by meticulously documenting and managing donation supplies
  • Participate in meetings, case conferences, and organizational initiatives at PWA, collaborating with colleagues to devise comprehensive case plans and enhance program delivery.
  • Applying strong problem-solving skills and crisis intervention techniques, consistently uphold compassion and professionalism when managing conflicts and emergencies.
  • Nurtured positive interactions with members, service providers, and staff, streamlining resolution processes for inquiries and complaints.

Youth Support Worker

Reproductive Health Uganda (RHU)
01.2019 - 06.2022
  • Support in empowering community on gender-based violence, HIV/AIDS, and sexual and reproductive health and rights information
  • Coordinate family support counseling sessions
  • Facilitate community outreach initiatives and manage patient referral programs.
  • Compile reports and assess performance of peer educators based on established indicators.
  • Participated in professional development activities including workshops and trainings related to best practices for working with at-risk populations.
  • Established safe and inclusive environments for youth, promoting positive behavior and emotional well-being.

Education

Certificate of Completion -

Emergency CPR and First Aid Certificate
01.2024

Certificates of Completion -

Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act
01.2024

Certificate of Completion -

WHMIS
01.2024

Certificate of Completion -

Polycultural and Employment
01.2024

High School Diploma -

South Chelsea College
England
01.2010

Community Psychology

South Chelsea College
England, UK
01.2009

Skills

  • Crisis intervention
  • Behavioral support
  • Community outreach
  • Resource coordination
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Report writing

Certification

  • First Aid and CPR (Coast to Coast)
  • Harm Reduction
  • Crisis Prevention Intervention
  • Human Rights Code and Accessibility with Disabilities Act
  • Drivers' licence Class 5

Timeline

Youth Support Worker

Catholic Social Services
02.2025 - Current

Volunteer

Toronto People with AIDS Foundation (PWA)
08.2022 - 03.2023

Volunteer Shifts Coordinator

Cabbagetown Parkscape
08.2022 - 12.2023

Youth Support Worker

Reproductive Health Uganda (RHU)
01.2019 - 06.2022

Certificate of Completion -

Emergency CPR and First Aid Certificate

Certificates of Completion -

Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act

Certificate of Completion -

WHMIS

Certificate of Completion -

Polycultural and Employment

High School Diploma -

South Chelsea College

Community Psychology

South Chelsea College

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BERNARD LAMBERT LUTALO