Harmanjot Kaur
Brampton,ON
Summary
Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position of Dispatcher.
Overview
1
1
year of professional experience
Work History
Data Analyst
Sandeep Kumar
12.2023 - 06.2024
- Supported company growth by adapting accounting processes to accommodate changing business needs and requirements effectively.
- Improved month-end closing timescales with efficient organization, prioritizing tasks accordingly.
- Enhanced financial accuracy by diligently maintaining and updating general ledger accounts.
- Ensured compliance with tax regulations by accurately calculating tax liabilities and filing necessary returns on time.
Client Service Representative
Ravneet Singh
04.2023 - 04.2024
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
D- Mart
04.2023 - 04.2024
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Describe product or customer and accurately explained details and care of merchandise
- Received customer payments
- Trained new cashiers on procedures, customer- service and sales techniques
Education
Associate of Arts - Hospitality And Tourism Management
Hanson Collage
Brampton08.2025
Skills
- Customer service
- Good communication
- Multi-tasking
- Time management
- Problem solving
- Working under pressure
- Decision making ability
- Critical thinking
- Networking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Data Analyst
Sandeep Kumar
12.2023 - 06.2024
Client Service Representative
Ravneet Singh
04.2023 - 04.2024
Cashier
D- Mart
04.2023 - 04.2024
Associate of Arts - Hospitality And Tourism Management
Hanson Collage
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