Harmanjeet Singh
Prince George,Canada
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Cashier
Real Canadian Superstore
02.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Teammate
Taskus
01.2022 - 12.2022
- TaskUs, Inc
- Provides business process outsourcing services
- To handle to quires of customer through call, chat and email
- Worked in payment compliance que
- Worked as an anylist
- Worked in KYC.
Operations Officer
VFS GLOBAL PVT. LTD
12.2019 - 04.2021
- VFS Global, formerly known as 'Visa Facilitation Services Global', is an outsourcing and technology services company
- Assist the applicant for processing their visa application
- Handle applicant queries personally or via email, telephone
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants.
Trainee
JW Marriott Chandigarh
12.2018 - 05.2019
- Worked as a trainee in all departments of hotel
- Worked in Front office department
- Worked in Food production units and also in Housekeeping department.
Education
Post Graduate Diploma - Hospitality And Tourism Operations Management
Collage of New Caledonia
Prince George, BC04.2025
Hospitality and Hotel management -
Chandigarh University
07.2020
Skills
- Teamwork
- Leadership
- Time Management
- Flexibility
- Problem Solving
- Empathy
- Payment Processing
- Customer Assistance
- Written and Verbal Communication
- Money Handling
Languages
English
Hindi
Punjabi
Timeline
Cashier
Real Canadian Superstore
02.2023 - Current
Teammate
Taskus
01.2022 - 12.2022
Operations Officer
VFS GLOBAL PVT. LTD
12.2019 - 04.2021
Trainee
JW Marriott Chandigarh
12.2018 - 05.2019
Post Graduate Diploma - Hospitality And Tourism Operations Management
Collage of New Caledonia
Hospitality and Hotel management -
Chandigarh University
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