Chanelle Wouters
Palmdale
Summary
Hello! I am committed to ensuring customer satisfaction by providing exceptional service and support. Making sure to always engage with every customer to ensure ongoing business. Efficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Providing personalized assistance, and addressing any questions. I would love the opportunity to work for your company, and show my skills further!
Overview
3
3
years of professional experience
Work History
Cashier
Raising Cane's
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with great accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with returns, refunds and resolving transaction issues.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Dining Host
In N Out
04.2022 - 06.2024
- Demonstrated strong multitasking abilities by balancing various responsibilities such as greeting guests, handling phone inquiries, and processing payments.
- Addressed guest concerns promptly and professionally, fostering an atmosphere of trust and reliability.
- Utilized strong organizational skills in arranging private events and coordinating with other departments to ensure seamless execution.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
High School Diploma -
Quartz Hill
06.2023
Skills
- Customer Service
- Teamwork
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Cash Handling
- Customer Engagement
- Reliability and punctuality
- Store Opening and Closing
- Store maintenance
- Customer Needs Assessment
Timeline
Cashier
Raising Cane's
07.2024 - Current
Dining Host
In N Out
04.2022 - 06.2024
High School Diploma -
Quartz Hill
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