Harmandeep Kaur
Brampton
Summary
Offering strong interpersonal skills and willingness to learn and grow in customer service environment. Brings ability to quickly grasp new concepts and apply them effectively while maintaining clean and organized workspace. Ready to use and develop communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Counter Staff Member
Tim Hortons
03.2024 - 01.2025
- Enhanced customer satisfaction by providing friendly and efficient service.
- Collaborated with team members to provide seamless service during rush hours.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed daily opening and closing tasks efficiently, ensuring smooth store operations.
- Provided product recommendations based on customer preferences, increasing sales potential.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Processed both cash and card purchases and returns.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Warehouse Worker
Value Village
06.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Managed warehouse operations and verified proper shipment procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Associate of Applied Science - IT Network Security
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None08-2024
Skills
- Telephone assistance
- Customer service
- Workplace cleanliness
- Maintaining composure
- Stock replenishment
- Merchandise restocking
- Teamwork
- Time management
Timeline
Counter Staff Member
Tim Hortons
03.2024 - 01.2025
Warehouse Worker
Value Village
06.2023 - 02.2024
Associate of Applied Science - IT Network Security
Conestoga College Institute of Technology And Advanced Learning
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