Harleen Khurmi
Hamilton,ON
Summary
Motivated and customer-focused professional with a passion for technology and proven sales success. Seeking to leverage exceptional interpersonal skills and a strong commitment to customer satisfaction as a Sales Associate. Dedicated to delivering top-notch service in a welcoming, inclusive environment.
Overview
2
2
years of professional experience
Work History
Customer Service Sales Representative
Walmart
Brantford, Ontario
08.2024 - 08.2025
- Assisted customers with product inquiries and service requests.
- Processed transactions efficiently at the point of sale.
- Maintained accurate inventory levels on sales floor.
- Resolved customer complaints with empathy and understanding.
- Educated customers about promotions and loyalty programs.
- Collaborated with team members to ensure smooth operations.
- Suggested additional products or services that may benefit the customer's needs.
Production and Packaging Associate
International Custom Pak Inc.
Beamsville, Ontario
04.2025 - 07.2025
- Operated packaging machinery to efficiently package products for shipment.
- Inspected packaged goods for quality and compliance with company standards.
- Labelled packages and recorded items packed in preparation for shipping.
- Inspected finished products for quality assurance.
- Assembled boxes, crates, and pallets using hand tools or automated equipment.
- Operated wrapping machines to package bulk items securely.
Amazon Associate
Amazon
Hamilton, Ontario
09.2023 - 01.2024
- Managed daily inventory levels using Amazon's inventory management system.
- Collaborated with team members to improve workflow and communication.
- Conducted quality checks to ensure product standards met company guidelines.
- Trained new associates on operational procedures and best practices.
- Participated in safety meetings to promote a secure work environment.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Utilized data analysis tools to assess operational performance trends.
Education
GED -
Conestoga College Institute of Technology And Advanced Learning
Kitchener06-2024
Skills
- Customer service
- Transaction processing
- Inventory management
- Quality assurance
- Packaging operations
- Team collaboration
- Effective communication
- Attention to detail
- Live chat support
- Target achievement
- Decision-making
- Efficient workflow coordination
Timeline
Production and Packaging Associate
International Custom Pak Inc.
04.2025 - 07.2025
Customer Service Sales Representative
Walmart
08.2024 - 08.2025
Amazon Associate
Amazon
09.2023 - 01.2024
GED -
Conestoga College Institute of Technology And Advanced Learning
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