HARLEEN KAUR
Brampton,Canada
Summary
Security professional with proven history of managing and enhancing security protocols to safeguard assets and personnel. Known for strong focus on team collaboration and achieving results under evolving conditions. Reliable and adaptable, with expertise in risk assessment and incident response.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Supervisor
Hydra Security
01.2024 - Current
- Worked at Calvert Park, Duggan Park, Tara Park, Ken Whillans Park, Eldorado Park and Gage park under city of Brampton as a Security Supervisor and Event management at Niagara College, Events at Queens Manor also worked at York University
- Contacted police, fire and ambulance in emergency situations to coordinate proper response
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Improved overall event safety by implementing comprehensive crowd management strategies.
- Supervised park events, ensuring smooth operations and successful outcomes.
- Leveraged two-way radio or telephone to City dispatch security supervisor
- Reviewed incident reports thoroughly for accurate documentation and appropriate follow-up actions when necessary.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Security Guard
Patrolman Security Services
04.2023 - 03.2024
- Improved overall club atmosphere by ensuring the prompt removal of unruly or intoxicated individuals.
- Maintained a secure environment by enforcing strict adherence to club policies and regulations.
- Ejected unruly patrons from premises.
- Checked IDs and closely examined patrons' faces to verify age.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
Hospital Security Guard
Ez Security
04.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Diploma - General Administration: Business Administration
Conestoga College
06.2024
Certified - office administration health services: Health And Community Services
Centennial College
06.2023
Skills
- Incident Reports
- Daily reports
- Dispatch software
- Time Management
- Crowd Management
- Dependable and Responsible
- Report analysis
- Multitasking
- Excellent Communication
- Emergency support
Certification
- Typist
- Data entry operator
Languages
English
Hindi
Punjabi
Cocurricularachievements
- Participation in debates while studying in college.
- Volunteered in events like Diwali and Halloween on campus.
- Effectively communicated curriculum to campus.
Timeline
Security Supervisor
Hydra Security
01.2024 - Current
Security Guard
Patrolman Security Services
04.2023 - 03.2024
Hospital Security Guard
Ez Security
04.2022 - 01.2023
Certified - office administration health services: Health And Community Services
Centennial College
- Typist
- Data entry operator
Diploma - General Administration: Business Administration
Conestoga College
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