jessica gomez

• Supervised security operations, ensuring compliance with safety protocols and regulatory standards.
• Conducted regular training sessions for staff on emergency response procedures and conflict resolution techniques.
• Developed and implemented security strategies to mitigate risks across various client sites.
• Evaluated staff performance, providing constructive feedback and fostering professional development within the team.
• Collaborated with management to assess security needs and allocate resources effectively for optimal coverage.
• Conducted regular patrols of facility to detect and deter security threats.
• Recorded incident reports with detailed accounts of occurrences.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
• Managed daily payroll entry and updates to ensure accurate employee compensation.
• Assisted post check officers in daily operations to maintain security protocols. Supported team members in executing post check procedures effectively. Collaborated with colleagues to ensure compliance with safety regulations.
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• Managed multi-line phone system, effectively directing calls to appropriate departments.
• Documented daily activities and incidents in detailed reports for management review.
• Trained new staff on reception procedures and security protocols for operational efficiency.
• Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
• Assisted in reducing security risks by conducting thorough bag checks and screening processes for all entrants.
• Streamlined visitor check-ins with efficient use of electronic visitor management systems.
• Maintained a safe and secure environment for visitors by following strict access control procedures.
• Promoted a positive work culture among reception staff members through effective teamwork and clear communication channels.
• Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
• Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.
• Expedited event set-up by coordinating access requirements for vendors and event staff members effectively.
• Collaborated with facilities management for timely resolution of reported maintenance issues or safety hazards.
• Supported receptionist duties, such as answering phone calls and emails.
• Facilitated access for remote employees requiring entry to campus for meetings and events.
• Administered issuance of temporary badges to employees who misplaced their own badges.
• Coordinated requests for badge production to ensure security compliance for all personnel.

Coordinated email correspondence with designated facilities to address maintenance issues and report elevator entrapment incidents.

• Monitored premises and conducted regular patrols to ensure safety and security compliance.
• Responded promptly to incidents and emergencies, coordinating with law enforcement as necessary.
• Conducted thorough investigations of security breaches, documenting findings for management review.
• Implemented access control procedures, verifying identification and managing visitor logs effectively.
• Trained new security personnel on protocols, emergency response procedures, and equipment usage.
• Developed incident reports detailing observations and actions taken during security events or disturbances.
• Collaborated with team members to enhance security measures based on identified vulnerabilities.
• Evaluated security systems performance, recommending upgrades to improve operational efficiency and effectiveness.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

• Prepared and organized pantry items to ensure efficient service delivery.
• Maintained cleanliness of food storage areas to comply with health standards.
• Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
• Trained new employees on pantry procedures and best practices for food handling.
• Maintained a clean and organized pantry area, ensuring a safe and sanitary work environment.
• Prevented food waste by closely monitoring inventory and expiration dates of stocked items.
• Streamlined pantry operations by implementing proper storage techniques for perishable products.
• Developed strong teamwork skills while collaborating with diverse kitchen staff members on various projects and tasks.
• Improved overall workflow efficiency by cross-training in other kitchen stations as needed.

• Assisted customers with fitting room needs, ensuring a positive shopping experience.
• Organized and maintained fitting room area for cleanliness and accessibility.
• Collaborated with team members to streamline fitting room operations during peak hours.
• Monitored inventory levels of fitting room merchandise, reporting discrepancies promptly.
• Trained new staff on fitting room procedures and customer service standards.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.

• Managed inventory tracking using barcode systems to ensure accurate stock levels.
• Conducted regular audits of inventory to identify discrepancies and maintain accuracy.
• Streamlined receiving processes to improve efficiency in warehouse operations.
• Collaborated with team members to optimize storage solutions for various products.