Harleen Kaur
Edmonton,AB
Summary
Customer-focused and detail-oriented professional with extensive experience in retail and customer service. Proven track record of delivering exceptional service, managing transactions, and resolving customer issues efficiently. Skilled in inventory management, sales, and maintaining a clean, organized work environment. Dedicated to enhancing the customer experience and contributing to store success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative & Cashier
Empire Foods
02.2024 - 07.2024
- Provided exceptional customer service by assisting with product selection and efficiently processing transactions
- Helped meet and exceed sales targets through effective upselling and cross-selling techniques
- Maintained a clean and organized work area, ensuring a positive shopping experience for customers.
Sales Associate & Stocker
Galaxy Convenience Store
11.2023 - 02.2024
- Assisted customers with product inquiries and selections, providing knowledgeable recommendations
- Managed inventory by stocking shelves, organizing displays, and conducting regular inventory checks
- Handled cash transactions with accuracy and resolved customer concerns in a professional manner.
Sales Associate & Cashier
Alpha One Shopping Mall
06.2020 - 07.2023
- Delivered top-notch customer service, handling transactions and returns with efficiency
- Recognized for consistently high levels of customer satisfaction and sales performance
- Contributed to maintaining a welcoming and orderly store environment.
Education
Bachelor of Science (BSc) -
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB09.2024
Diploma in Health Promotion Education -
Punjab, India
10.2022
Skills
- Customer Service Excellence
- Sales and Cash Handling
- Problem Solving and Conflict Resolution
- Inventory Management
- Time Management and Multitasking
- Attention to Detail
- Adaptability and Team Collaboration
Certification
- Certified Health Promotion Worker, 2022
- Certified Security Services Worker, 2023
- Certified Truck Dispatcher, 2023
- Security License
- Driving License
Accomplishments
- Awarded Employee of the Year for outstanding customer service at previous employment.
- Consistently maintained high levels of customer satisfaction through effective communication and service delivery.
- Successfully identified and resolved potential security risks, ensuring a safe shopping environment.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
Availability
Monday - Afternoon , Evening and Overnight
Tuesday - Morning, Evening and Overnight
Wednesday - Afternoon, Evening and Overnight
Thursday - Morning, Evening and Overnight
Friday- Morning,Evening and Overnight
Saturday- Morning,Evening and Overnight
Sunday - Morning,Evening and Overnight
Timeline
Sales Representative & Cashier
Empire Foods
02.2024 - 07.2024
Sales Associate & Stocker
Galaxy Convenience Store
11.2023 - 02.2024
Sales Associate & Cashier
Alpha One Shopping Mall
06.2020 - 07.2023
Bachelor of Science (BSc) -
Northern Alberta Institute of Technology (NAIT)
Diploma in Health Promotion Education -
Punjab, India
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