Adaptable and proactive professional with a background in customer service and menu presentation. Known for maintaining composure under pressure and effectively resolving customer concerns to enhance guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Server
Mandarin
Brampton West, Ontario
07.2023 - Current
Maintained cleanliness and organization of dining areas throughout service shifts.
Trained new staff members on buffet service standards and best practices.
Supported guests by answering questions about menu items and dietary options.
Quickly cleared tables to maintain customer flow throughout dining area.
Barista
Cacao 70 Sweet House
Halton Hills, ON
09.2022 - 01.2023
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.