Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harleen Gill

Summary

Adaptable and proactive professional with a background in customer service and menu presentation. Known for maintaining composure under pressure and effectively resolving customer concerns to enhance guest satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Server

Mandarin
Brampton West, Ontario
07.2023 - Current
  • Maintained cleanliness and organization of dining areas throughout service shifts.
  • Trained new staff members on buffet service standards and best practices.
  • Supported guests by answering questions about menu items and dietary options.
  • Quickly cleared tables to maintain customer flow throughout dining area.

Barista

Cacao 70 Sweet House
Halton Hills, ON
09.2022 - 01.2023
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.

Education

Diploma - Makeup Art & Design

CMU College
Toronto, ON
10-2024

Makeup Artist Diploma -

Canadian Beauty College
Vaughan, ON
06-2023

Skills

  • Customer Service
  • Menu Presentation
  • Complex Problem-Solving
  • Check Payment Processing

Certification

  • Smart Serve - 2023

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Limited

Timeline

Restaurant Server

Mandarin
07.2023 - Current

Barista

Cacao 70 Sweet House
09.2022 - 01.2023

Diploma - Makeup Art & Design

CMU College

Makeup Artist Diploma -

Canadian Beauty College
Harleen Gill