Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Harleen Deol

Winnipeg,Canada

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Outstanding communication skills. Able to connect with everyone from entry-level staff to senior executives. Brings a positive attitude and work ethics to any job. Works well in high pressure situations. Ability to work independently as well as in a team. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethics.

Overview

2
2
years of professional experience

Work History

Office Administration Assistant

Highway King Class 1 Training Centre
09.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
  • Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
  • Increased team productivity with efficient scheduling and calendar management for staff meetings, appointments, and events.

Community Liaison Director (Volunteer)

University Of Winnipeg's Student Association
05.2024 - Current
  • Elected as board of director at general elections of University of Winnipeg's Student Association for term of 2024-25.

Cultural Head (Volunteer)

Indian Student Association At UWinnipeg
08.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • First hand experience in dealing with students and organizing events.

Customer Service Representative

Super Value Home Services
05.2023 - 08.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Receptionist

Pine World Immigration
01.2022 - 07.2023
  • Receiving customers with great respect, handling customers with cool, keeping updated records, providing accurate assistance in person, on phone and through email

Education

Bachelor of Business Administration -

The University of Winnipeg
05.2026

High School - Commerce

Sita Grammar School
Punjab, India
04.2022

Skills

  • Excellent communication skills with a focus on team-building and customer relations
  • Sales Development
  • Outstanding organizational, multitasking, and problem-solving abilities
  • Empathetic, Active Listener, Cultural Competence, Confidentiality and Trustworthiness
  • Client Account Management

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Accomplishments

  • Professional Athlete(Karate). For almost 4 years I played Karate from Zone to State level four times . Skills learned during this time: Teamwork and Collaboration, Leadership Skills, Resilience and Perseverance, Physical and Mental Well-being, Setting and Achieving Goals, Inclusivity and Support and many more.


Timeline

Community Liaison Director (Volunteer)

University Of Winnipeg's Student Association
05.2024 - Current

Office Administration Assistant

Highway King Class 1 Training Centre
09.2023 - Current

Cultural Head (Volunteer)

Indian Student Association At UWinnipeg
08.2023 - Current

Customer Service Representative

Super Value Home Services
05.2023 - 08.2023

Receptionist

Pine World Immigration
01.2022 - 07.2023

Bachelor of Business Administration -

The University of Winnipeg

High School - Commerce

Sita Grammar School
Harleen Deol