Harkirat Kaur
Brampton,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Availability :- Available for all night shifts and can do morning shifts except monday,Wednesday and Thursday
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Airtel
06.2021 - 11.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided information regarding charge accounts and loyalty programs.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Responded proactively and positively to rapid change.
- Surpassed sales goals through implementation of effective marketing strategies.
Education
Bachelor Of Business Administration - Bachelor
Centennial College
Scarborough, ON01.2023
Skills
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Microsoft Windows
- Time Management
- Efficient and Detail-Oriented
Timeline
Customer Service Representative
Airtel
06.2021 - 11.2022
Bachelor Of Business Administration - Bachelor
Centennial College
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