Harjinder Kaur
Fredericton
Summary
Seeking a position to use my functional skills to perform as an individual and help the customers to resolve their problems leading a team with greater efficiency. Strong communication and computer skills contribute to high levels of efficiency and productivity. Capable of learning and adapting new technologies, resolving customer issues and finding workable solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shadow Security
Shadow
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Manager
McDonalds
12.2024 - 09.2025
- Handle the customer complaints
- Manage the service areas
- Handling up to 35 employees and assigning tasks to them
- Handling food safety operations in restaurant
- Delegate assignments to the team members
Security Guard
G4S Inc.
11.2019 - 09.2023
- Inspect and patrol premises regularly
- Report any suspicious behaviors and happenings
- Monitor surveillance cameras
- Maintaining a daily report logbook and giving detailed information of the incident
Customer Care (call center)
Xplornet Inc.
06.2020 - 08.2020
- Answer the customer complaints on phone
- Solving the issues on phone
- Providing helpful solutions to the customers problems
Education
Post Graduate Diploma - Business Program
Centennial College
Toronto, ON08.2019
Graduation in BA - Business Administration
Mata Gujri College
Fatehgarh Sahib, Punjab04.2017
Skills
- Goal-oriented
- Highly patient
- Capable of tolerating high stress
- Dominant verbal and writing skills
- Knowledge of working with MS Office Suite
- Intellectual customer handling skills
- Concerned about the rules and regulations of the workplace
- Able to troubleshoot and resolve technical issues
Certification
First Aid
CPR
Dispatcher
Timeline
Shadow Security
Shadow
02.2025 - Current
Manager
McDonalds
12.2024 - 09.2025
Customer Care (call center)
Xplornet Inc.
06.2020 - 08.2020
Security Guard
G4S Inc.
11.2019 - 09.2023
Post Graduate Diploma - Business Program
Centennial College
Graduation in BA - Business Administration
Mata Gujri College