Haris Shaikh
Mississauga,ON
Summary
Dedicated and customer-focused professional seeking a customer service position where I can leverage my strong communication and problem-solving skills to provide exceptional service and ensure customer satisfaction. With a proven track record of delivering high-quality support, I aim to contribute to a team-oriented environment while continually enhancing my abilities and exceeding customer expectations.
Overview
5
5
years of professional experience
Work History
Vice President of Social Media and Graphics
UTM Miscarriages of Justice Club
09.2024 - Current
- Oversaw and managed the club's online presence to increase engagement and brand awareness.
- Provided leadership and guidance to social media associates, delegating tasks effectively.
- Designed graphics, videos, and promotional materials to support events and campaigns.
- Partnered with other clubs, departments, and organizations to amplify the club’s online reach.
- Researched and implemented the latest social media trends and tools to keep the club’s platforms relevant and dynamic.
Vice President
UTM Acts of Kindness Club
09.2024 - Current
- Helped set goals, create action plans, and delegate responsibilities to club members.
- Assisted in setting the club’s vision, mission, and long-term goals.
Summer Intern
Lawyer-ed
06.2024 - 08.2024
- Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program.
- Enhanced project efficiency by streamlining communication and task delegation among team members.
Office Administrative Assistant
Team Niaz Realty - Century21 Leading Edge
01.2023 - 03.2024
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Food Services Worker
Toronto Islands
06.2021 - 09.2021
- Prepared and served a wide variety of food items according to established recipes and portion control, ensuring high-quality presentation and taste
- Maintained cleanliness and sanitation standards in food preparation and service areas, including regular cleaning of workstations, equipment, and utensils
- Interacted with customers in a friendly and professional manner, addressing their inquiries and taking orders accurately
- Handled cash and electronic transactions, accurately processing payments and providing correct change and receipts to customers.
Marketing Intern
Explorica
03.2020 - 06.2020
- Assist in researching and planning travel itineraries for potential clients
- Assist in marketing and promoting travel packages and deals
- Collaborate with team members to ensure smooth operations and customer satisfaction
- Support the team in various administrative tasks and projects as needed.
Education
Honours Bachelors Of Arts -
University of Toronto, Mississauga
Toronto, ONOntario Secondary School Diploma -
Marc Garneau Collegiate Institute
Toronto, ON06.2021
Skills
Customer service
Time management
Communication skills
Leadership
Bilingual
Computer literacy
Languages
English
Urdu
Sindhi
Hindi
Timeline
Vice President of Social Media and Graphics
UTM Miscarriages of Justice Club
09.2024 - Current
Vice President
UTM Acts of Kindness Club
09.2024 - Current
Summer Intern
Lawyer-ed
06.2024 - 08.2024
Office Administrative Assistant
Team Niaz Realty - Century21 Leading Edge
01.2023 - 03.2024
Food Services Worker
Toronto Islands
06.2021 - 09.2021
Marketing Intern
Explorica
03.2020 - 06.2020
Honours Bachelors Of Arts -
University of Toronto, Mississauga
Ontario Secondary School Diploma -
Marc Garneau Collegiate Institute
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