HARIS JOHNSON PULIKKOTTIL
Toronto,Canada
Summary
Dedicated Management & Leadership specialist, detail-oriented customer service expert with a strong background in financial analysis and planning. Proficient in Microsoft Excel and Power BI, with excellent communication skills and a keen ability to leverage financial insights to enhance customer interactions and decision-making.
Overview
4
4
years of professional experience
Work History
Wireless Consultant
Staples Canada
Scarborough
10.2025 - Current
- Sold and activated Bell, Virgin Plus, and Lucky Mobile plans including internet, TV, and mobility services.
- Helped customers choose the right phones, plans, and upgrades while completing activations, SIM swaps, and device setups.
- Explained billing, contracts, and promotions clearly while hitting sales targets and providing strong customer service.
- Handled POS transactions, returns, and customer inquiries while keeping the checkout area clean and efficient.
- Packed, labeled, and scanned products for shipment, ensuring order accuracy and supporting daily warehouse operations.
Wireless Sales Associate
Rogers
09.2024 - 08.2025
- Demonstrated product features and answered customer inquiries effectively.
- Processed sales transactions and managed inventory accurately.
- Collaborated with team members to enhance customer service experience.
- Assisted customers in selecting wireless plans and devices.
Marketing Executive
Daksh management solutions
06.2022 - 10.2023
- Experienced in strategic marketing planning, developing and executing campaigns that align with business goals and drive brand growth.
- Build rapport with customers, answer inquiries, and address concerns professionally.
- Proficient in digital and social media marketing, including SEO, email marketing, and paid advertising across platforms like Instagram, Facebook, and Google.
- Meet sales targets and key performance indicators (KPIs) such as call volume and conversion rates.
Education
business administration - Banking and Insurance
Guru Gobind Singh Indraprastha University
12.2022
Business management -
Lambton College
TorontoSkills
- Sales and marketing
- Customer service
- Relationship Building
- Presentation
- Communication
- Problem-Solving
Timeline
Wireless Consultant
Staples Canada
10.2025 - Current
Wireless Sales Associate
Rogers
09.2024 - 08.2025
Marketing Executive
Daksh management solutions
06.2022 - 10.2023
business administration - Banking and Insurance
Guru Gobind Singh Indraprastha University
Business management -
Lambton College