Haris Aghazai
Consumable Department Manager
Mississauga,ON
Work Preference
Summary
Retail and Customer Service Manager with over 10 years of experience leading high-volume operations, training teams, and delivering excellent customer experiences. Skilled in inventory control, staff supervision, and optimizing sales performance in fast-paced environments. Recognized for strong leadership and a commitment to safe, efficient operations. Currently pursuing a management opportunity within the retail food industry.
Overview
10
10
years of professional experience
Work History
Consumables Department Manager
Walmart
Mississauga, Canada
04.2023 - Current
- Lead daily operations to ensure high-quality service and efficient department performance.
- Supervise and train associates; uphold safety and food handling standards.
- Manage ordering, receiving, and inventory control to reduce shrinkage and maintain accuracy.
- Handle customer inquiries and resolve issues quickly and professionally.
Cloud Solution Agent
Sherweb
Mississauga, Canada
06.2022 - 10.2022
- Supported and trained clients on Microsoft and Google platforms.
- Resolved customer inquiries efficiently; maintained accurate service documentation.
Repayment Counsellor
Finastra
Mississauga, Canada
11.2020 - 06.2022
- Managed and reviewed client financial files for the National Student Loan Service Centre.
- Ensured accuracy, confidentiality, and compliance with government regulations.
Omni Ecommerce Department Manager
Walmart
Mississauga, Canada
03.2019 - 11.2020
- Managed 30+ associates for timely online order fulfillment and high customer satisfaction.
- Built schedules to balance labor costs and productivity.
- Implemented process improvements to increase speed and accuracy.
Salesfloor Department Manager
Walmart
Mississauga, Canada
02.2019 - 11.2020
- Oversaw merchandising, replenishment, and product organization across departments.
- Trained associates on inventory procedures and customer engagement.
- Reduced shrinkage through planning and accountability.
Customer Service Manager
Walmart
Mississauga, Canada
10.2015 - 02.2019
- Supervised front-end operations and service desk associates.
- Resolved escalated customer concerns; maintained cash handling accuracy.
- Conducted staff training to maintain service excellence.
Education
CNC & Precision Machining Diploma -
George Brown College
Toronto, ON05.2020
Skills
- Customer service
- Team leadership and training
- Inventory management
- Merchandising and display
- Scheduling and payroll
- Cost and shrinkage control
- Food safety and sanitation
- Compliance and regulations
- Process improvement
- Vendor coordination
- Staff motivation and development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Urdu
Native language
English
Advanced (C1)
C1
Timeline
Consumables Department Manager
Walmart
04.2023 - Current
Cloud Solution Agent
Sherweb
06.2022 - 10.2022
Repayment Counsellor
Finastra
11.2020 - 06.2022
Omni Ecommerce Department Manager
Walmart
03.2019 - 11.2020
Salesfloor Department Manager
Walmart
02.2019 - 11.2020
Customer Service Manager
Walmart
10.2015 - 02.2019
CNC & Precision Machining Diploma -
George Brown College