Harinder Sandhu
Burnaby,BC
Summary
Results-driven Sales and Marketing Professional with a strong focus on customer service and auto financing. Built lasting customer relationships through friendly communication and enthusiastic engagement, contributing to team successes. Managed contract agreements and ensured compliance, effectively resolving disputes and enhancing customer satisfaction.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Contract Administrator
GM Financial
Burnaby
08.2024 - Current
- Managed contract lifecycle from initiation to completion for financial agreements.
- Created and reviewed contract documents, including terms and conditions, pricing structures, payment schedules, and legal clauses, ensuring accuracy and alignment with business needs.
- Reviewed and interpreted contract terms to ensure compliance with company policies.
- Monitored contract compliance by dealers, addressing issues promptly and implementing corrective actions.
- Collaborated with legal teams to address contractual disputes and issues.
Sales Associate
Whiterock Dodge
Whiterock Surrey
12.2023 - 07.2024
- Assisted customers in selecting vehicles that fit their needs.
- Demonstrated vehicle features and benefits to potential buyers.
- Guided customers in product selection to enhance overall satisfaction.
- Delivered accurate product and pricing information in person and over the phone to support informed purchasing decisions.
- Processed sales transactions and coordinated financing options.
Guest Advisor
Destination Honda
Burnaby
08.2021 - 11.2023
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Delivered exemplary customer service while maintaining professionalism.
- Provided detailed product information to enhance customer decision-making.
- Coordinated vehicle test drives, ensuring a smooth experience for potential buyers.
- Facilitated vehicle sales by effectively applying training program skills.
Education
Diploma - International Business Management
Lambton College of Applied Arts
Sarnia, ON 09.2019 - 05.2021
Skills
- Contract management
- Risk assessment
- Conflict resolution
- Customer relationship management
- Effective communication
- Attention to detail
- Time management
Timeline
Contract Administrator
GM Financial
08.2024 - Current
Sales Associate
Whiterock Dodge
12.2023 - 07.2024
Guest Advisor
Destination Honda
08.2021 - 11.2023
Diploma - International Business Management
Lambton College of Applied Arts
09.2019 - 05.2021