Summary
Overview
Work History
Education
Skills
Languages
Mentor
Timeline
Generic
Haridoss Ramalingam

Haridoss Ramalingam

Toronto,ON

Summary

Experienced Leader over 17 years in Industry with a strong background in managing complex projects from Sales, execution and Service by achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational Operational and Finance goals. Known for Inclusive and collaborative approach and commitment to excellence.


Overview

17
17
years of professional experience

Work History

Regional Commercial Leader - North America (ITO)

GE PCS CANADA
10.2019 - Current
  • Lead commercial offering / Bid submission on large complex systems utilizing cost tools in the North America Industry segment.
  • Own Commercial Operations for Canada Region for all functions supporting Rotating machines, sales, services, Fleet Management, Upgrades, Spare parts.
  • Review customer specifications, develop Commercial proposals, develop Contracts / MSA / Frame agreements and direct negotiations with clients for equipment, CMU and/ or services sales
  • Conduct Risk meetings, Deal reviews , Risk assessment and Key pacing calls for the region, Presenting to HQ for approvals inline to regional / HQ DOA limits against Commercial / Sourcing / Finance / Engineering and Legal functions.
  • Covering Industry Segments including Power, Metal, Mining, O&G.
  • Owning the ITO and Working closely with Sales, Projects, Sourcing, Legal, Finance cross functions team to eliminate Risk at the bid stage to ensure smooth handover to OTR / Projects / Execution.
  • Collaboration with Sales team for Market pricing / Price walks for respective industry and Products/Solutions.
  • SFDC maintenance and accountability by effective tracking of deals from Pipeline to closure, KYC, legal compliance, customer credit checks and keeping it accurate against quarterly / Annual targets (Orders / GM / Cash (DP & Cashflow curves)).

Customer Service and Operations Manager - (ITR)

GE PCS INDIA
04.2017 - 10.2019
  • Started as a Project Manager and Promoted to Own the Service and Spares Operation for India.
  • Handled a small team responsible for Project Management, Service sales and execution, Parts sales and execution, Upgrade Projects.
  • Handled almost 100 customers in South Asia region as Key account managers for After sales comprising industries like Power, Port, Metal, O&G, Solar, wind, Marine including offshore platforms.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Assisted in recruiting, hiring and training of team members.
  • Identifying new subcontractors for site services, rewinding services and engaged Sourcing effectively to Onboard vendors complying SQA / GE policies.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.

Site Management - Field Services

GE PCS INDIA
06.2011 - 08.2014
  • Individually supervised Installation and commissioning of Hindalco Aluminum Cold rolling Mill for Electrical OEM Scope with Achenbach Germany
  • Handling EPC from reading Civil assignment drawing, Overseeing construction of storage sheds with Civil subcontractors, Installation of Cable tray, Cables, Motors, drives, Panels, Automations, L1, L2 from Tunnels to Mills, Basement to Electrical room / Control room.
  • Identified, Onboarded with sourcing support, engaged more than 5 subcontractors, supervised Multiple FSE's at single site for SAIL 4.3 MTR plate mill.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Showcased interest in L1 automation system. Still have interest.

Electrical Engineer - Ports and Cranes

Sical Port and CICTPL
10.2009 - 06.2011
  • Bulk Material (Coal and Steel )Handling - Port Operations and Maintenance including control room operations at GOA Port Trust (JSW) - little bit of experience in ABB Drives and control automation.
  • Engaged in erection and Commissioning of Sandvik cranes in Chennai Ennore port India with ABB drives and Controls.

Electrical Engineering Intern

North Chennai Thermal Power Station - Coal
10.2008 - 04.2009

Internship - Operation and Maintenance of 210 MW Generator, Transformer, Switchyard, Transmission, Substation, Control room, Meter relay testing.

Education

Bachelor in Engineering - Electrical And Electronics

Anna University
India
05-2008

Skills

  • Risk management & Reviews
  • Commercial Operations
  • Deal reviews - Regional and HQ
  • Contract terms negotiation
  • Pipeline management
  • Project / Service Management
  • Subcontractor Management
  • Salesforce (SFDC) / Service-max Operations
  • Proposal writing
  • ITO/OTR - ITR Services and Parts
  • Cross-functional team leadership
  • SAP - APCIS Production
  • ISO 9001 Internal auditor -2011/2012
  • People Leader
  • Marine Electrical officer - CDC

Languages

English
Native or Bilingual
Hindi
Professional Working
Tamil
Native or Bilingual

Mentor

Participating in GE Mentorship Programs and mentoring individuals for organizational growth and benefits for the past 3 years.

Timeline

Regional Commercial Leader - North America (ITO)

GE PCS CANADA
10.2019 - Current

Customer Service and Operations Manager - (ITR)

GE PCS INDIA
04.2017 - 10.2019

Site Management - Field Services

GE PCS INDIA
06.2011 - 08.2014

Electrical Engineer - Ports and Cranes

Sical Port and CICTPL
10.2009 - 06.2011

Electrical Engineering Intern

North Chennai Thermal Power Station - Coal
10.2008 - 04.2009

Bachelor in Engineering - Electrical And Electronics

Anna University
Haridoss Ramalingam