Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Projects Or Initiatives
Accomplishments
Timeline
Generic

Giovana O’Connor

Senior DEI Leader
St. Eustache

Summary

Results-driven professional with proven track record of leadership excellence. Skilled in strategic planning, team collaboration, and driving projects to successful completion. Strong focus on fostering collaborative environment, ensuring adaptability, and delivering impactful outcomes. Known for effective communication, problem-solving acumen, and unwavering reliability in dynamic settings.

Overview

16
16
years of professional experience
1
1
Certification
3
3
Languages

Work History

Regional DEI Leader, North America & The Philippines

Glencore Copper
04.2021 - 08.2023
  • Designed and launched a region-wide DEI strategy aligned with global goals, reaching over 3,500 employees across multiple mining sites and increasing participation in DEI-related initiatives by 40% within the first year.
  • Facilitated over 50 workshops and learning sessions on unconscious bias, inclusive leadership, and psychological safety, resulting in a 35% improvement in employee inclusion scores on internal engagement surveys.
  • Collaborated with HR and operational leaders to integrate DEI metrics into recruitment, onboarding, and performance management processes, contributing to a 20% increase in the hiring of underrepresented groups.

DEI Leader – Laurentian Region

Centre d’Intégration en Emploi
04.2021 - 08.2023
  • Led DEI initiatives focused on supporting immigrant integration and workplace inclusion across the Laurentian region, engaging over 100 local employers in inclusive hiring and onboarding practices.
  • Designed and delivered tailored training programs for employers on cross-cultural competency, anti-discrimination policies, and equitable recruitment, leading to a 25% increase in immigrant employment placements over two years.
  • Collaborated with community partners and municipal stakeholders to create inclusive workforce strategies, positioning the region as a more welcoming environment for newcomers.

Customer Relations Officer, North America & LATAM

International Air Transport Association
09.2007 - 03.2021
  • Served as the primary liaison between global airlines and travel agencies, ensuring compliance with financial procedures, aviation regulations, and industry standards.
  • Delivered training sessions and workshops to agency partners on regulatory updates, billing processes, and operational best practices, improving compliance rates and reducing reporting errors.

Education

Master of Arts - Human Resources Management

McGill University
Montreal, Canada
05.2001 -

Skills

  • DEI Strategy Development
  • Relationship building
  • Team building
  • Cross-Cultural Communication
  • Motivating teams
  • Inclusive Leadership
  • Stakeholder Engagement
  • Data Analysis & Reporting
  • Employee Resource Groups (ERGs)
  • Diversity Metrics & Reporting

Certification

Inclusive Leadership Training, In Progress, University of California, Berkeley Extension, 04/30/26

Affiliations

  • Canadian Centre for Diversity and Inclusion (CCDI), Member
  • Women in Mining Canada (WIM Canada), Member

Projects Or Initiatives

  • Inclusive Recruitment Practices for Agricultural Workers, Developed inclusive recruitment practices for agricultural workers, supporting the integration of approximately 5,000 new workers annually. This initiative, originally launched in the Laurentians, has since been expanded to other regions and featured in a TV interview.
  • Developed Cross-Regional DEI Framework, Spearheaded a DEI framework that aligned global goals with local needs across multiple mining sites, resulting in a 30% improvement in workforce engagement and diversity within the first year. The initiative included tailored training, awareness campaigns, and the establishment of Employee Resource Groups (ERGs), enhancing retention and inclusivity.

Accomplishments

Achieved Inclusive Recruitment Practices for Agricultural Workers Developed inclusive recruitment practices for agricultural workers, supporting the integration of approximately 5,000 new workers annually. This initiative, originally launched in the Laurentian, has since been expanded to other regions and featured in a TV interview.


Developed Cross-Regional DEI Framework
Spearheaded a DEI framework that aligned global goals with local needs across multiple mining sites, resulting in a 30% improvement in workforce engagement and diversity within the first year. The initiative included tailored training, awareness campaigns, and the establishment of Employee Resource Groups (ERGs), enhancing retention and inclusivity.

Timeline

Regional DEI Leader, North America & The Philippines

Glencore Copper
04.2021 - 08.2023

DEI Leader – Laurentian Region

Centre d’Intégration en Emploi
04.2021 - 08.2023

Customer Relations Officer, North America & LATAM

International Air Transport Association
09.2007 - 03.2021

Master of Arts - Human Resources Management

McGill University
05.2001 -
Giovana O’ConnorSenior DEI Leader