Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Service
Walmart
Toronto, Ontario
10.2023 - Current
Developed strategies for improving customer service experience.
Greeted guests and provided customer service support.
Provided customer service regarding payment processing issues.
Trained new managers on store procedures, policies, and customer service, promoting outstanding customer service.
Security Guard
SECURITAS
Toronto, Ontario
09.2022 - 10.2023
Administered first aid when necessary in accordance with training guidelines.
Conducted daily security patrols of assigned areas.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Responded to alarms, emergencies, and disturbances.
Security Guard
CSA Security
Mississauga, Ontario
10.2021 - 06.2022
Conducted daily security patrols of assigned areas.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Completed incident reports regarding violations of policies or procedures.
Provided customer service assistance to staff and visitors in a professional manner.
Answered questions from the public regarding facility rules and regulations.