HAREET HANJRAA
Calgary,AB
Summary
Individual dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Floor Supervisor
The Big Box- Family Entertainment Hub
Calgary, AB
2023.11 - Current
- Enhancing customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Maintain accurate records of team attendance and document disciplinary actions.
- Delegate tasks to employees to enhance productivity and workflow.
- Prepare and submit daily, weekly, and monthly performance reports to inform upper management.
- Ensured compliance with safety regulations and company policies.
Assistant Manager
Booster Juice
St. John's , NL
2019.08 - 2023.09
- Develop a loyal and highly satisfied customer base through proactive management of the team's customer service strategies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Strengthen merchandising and promotional strategies to drive customer engagement and boost sales.
- Recruited and trained new employees to meet job requirements.
Sales Representative
Walmart, Canada
St. John's , NL
2019.05 - 2020.10
- Developed and delivered engaging sales presentations to convey product benefits.
- Automated contact management system, resulting in better client organization and goal alignment.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Administrative Assistant
S2K Educom Ltd.
India
2018.06 - 2018.12
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Facilitated communication between different departments within the organization.
Education
Office Administration
College of The North Atlantic
St. John's, NL12.2020
High School Diploma -
GMSSS
Patiala, India04.2018
Skills
- Customer Relations
- Office Administration
- Database Management
- Bookkeeping
- Advanced MS Office Suite knowledge
- Appointment Scheduling
- Trilingual (English, Punjabi, Hindi)
Certification
- Food Handler Certification (equivalent to FS1)
- First Aid & CPR/AED level C- Intermediate (issued in Alberta)
References
References available upon request.
Timeline
Floor Supervisor
The Big Box- Family Entertainment Hub
2023.11 - Current
Assistant Manager
Booster Juice
2019.08 - 2023.09
Sales Representative
Walmart, Canada
2019.05 - 2020.10
Administrative Assistant
S2K Educom Ltd.
2018.06 - 2018.12
Office Administration
College of The North Atlantic
High School Diploma -
GMSSS
- Food Handler Certification (equivalent to FS1)
- First Aid & CPR/AED level C- Intermediate (issued in Alberta)
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