HAREET HANJRAA
Calgary,AB
Summary
Individual dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Floor Supervisor
The Big Box- Family Entertainment Hub
Calgary, AB
11.2023 - Current
- Enhancing customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Maintain accurate records of team attendance and document disciplinary actions.
- Delegate tasks to employees to enhance productivity and workflow.
- Prepare and submit daily, weekly, and monthly performance reports to inform upper management.
- Ensured compliance with safety regulations and company policies.
Assistant Manager
Booster Juice
St. John's, NL
08.2019 - 09.2023
- Develop a loyal and highly satisfied customer base through proactive management of the team's customer service strategies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Strengthen merchandising and promotional strategies to drive customer engagement and boost sales.
- Recruited and trained new employees to meet job requirements.
Sales Representative
Walmart, Canada
St. John's, NL
05.2019 - 10.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Automated contact management system, resulting in better client organization and goal alignment.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Administrative Assistant
S2K Educom Ltd.
India
06.2018 - 12.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and maintained filing systems for confidential documents and records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Facilitated communication between different departments within the organization.
Education
Office Administration
College of The North Atlantic
St. John's, NL12.2020
High School Diploma -
GMSSS
Patiala, India04.2018
Skills
- Customer Relations
- Office Administration
- Database Management
- Bookkeeping
- Advanced MS Office Suite knowledge
- Appointment Scheduling
- Trilingual (English, Punjabi, Hindi)
Certification
- Food Handler Certification (equivalent to FS1)
- First Aid & CPR/AED level C- Intermediate (issued in Alberta)
References
References available upon request.
Timeline
Floor Supervisor
The Big Box- Family Entertainment Hub
11.2023 - Current
Assistant Manager
Booster Juice
08.2019 - 09.2023
Sales Representative
Walmart, Canada
05.2019 - 10.2020
Administrative Assistant
S2K Educom Ltd.
06.2018 - 12.2018
Office Administration
College of The North Atlantic
High School Diploma -
GMSSS
- Food Handler Certification (equivalent to FS1)
- First Aid & CPR/AED level C- Intermediate (issued in Alberta)
Similar Profiles
Sidney MoreiraSidney Moreira
Shipping and Receiving Clerk at Gpa Hub BoxShipping and Receiving Clerk at Gpa Hub Box
Scott BeckwithScott Beckwith
Union Treasurer at Hub Folding Box, Co. Local Union 0916Union Treasurer at Hub Folding Box, Co. Local Union 0916
Eslam HagagEslam Hagag
Project Manager at Black Box for EntertainmentProject Manager at Black Box for Entertainment