HARDIK SHARMA
Edmonton,AB
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Relief Worker
Saputo Dairy Foods
10.2023 - Current
- Automated & manual cleaning activities in the Production and/or Warehouse areas (including power equipment).
- Routine checks of responsible work areas.
- Safe operation of production equipment and/or warehouse material handling equipment.
- Inventory counts & restocking of supplies.
- Must accurately complete and maintain documentation as required for company and government standards and HACCP.
- Ensure that all work is performed safely while following OH&S, WCB, and Company regulations and procedures.
- Other duties as required.
Asset Protection Representative
Loblaws Companies Ltd.
05.2023 - 10.2023
- Wrote reports for internal and external crime, burglary, or theft. Wrote reports outlining activities and results.
- Controlled reduction of loss inventory by protecting company assets. Checked CCTV for evidence of shoplifting.
- Kept patrons and employees safe and from criminal activity. Patrolled store departments to check for suspicious activities.
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
- Built professional relationships with local law enforcement and other related organizations.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Enhanced training processes for both clients and departments to increase overall functionality.
ELECTRONICS SERVICE TECHNICIAN
TMLK ENTERPRISES
06.2019 - 02.2023
- Inspected systems, diagnosed problems and developed optimal solutions. Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
- Responded to problems with processing and production equipment and completed timely repairs.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Educated equipment operators on proper use of equipment.
- Procured parts and maintained inventory and related documentation. Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
SERVICE COORDINATOR
EVOLVE TECHNOLOGIES
08.2018 - 05.2019
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Maintained effective customer service by responding to service requests quickly to increase overall sales.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Reviewed technical documentation to complete equipment maintenance and repair.
TELECOM TECHNICIAN
NR Switch N Radio Services Pvt Ltd.
09.2017 - 04.2018
- Increased customer satisfaction by efficiently diagnosing and repairing telecommunication equipment issues.
- Reduced response time for service calls by effectively prioritizing tasks and managing workload.
- Consistently met deadlines for installations, contributing to overall team success and positive client relations.
- Streamlined processes within the technical support team, resulting in increased productivity and improved customer experience.
ENGINEER-TELECOMMINOCATION INSTALLATION
GI STAFFING SERVICES PVT. LTD.
06.2015 - 08.2017
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
TELECOM ENGINEER
Vision Infosys
05.2014 - 04.2015
- Improved network performance by designing and implementing efficient telecom infrastructure solutions.
- Reduced downtime for clients by conducting thorough troubleshooting and resolving complex technical issues.
- Enhanced customer satisfaction with timely and effective resolution of service complaints.
- Optimized network capacity by planning and executing seamless integration of new technologies.
- Collaborated with cross-functional teams to deliver comprehensive project solutions, meeting client requirements and deadlines.
- Developed customized telecom engineering solutions for diverse clientele, ensuring optimal network performance.
Education
Bachelors of Engineering - Electronics And Communication Engineering
Gujarat Technological University
Ahmedabad, Gujarat04.2014
Skills
- Resource distribution
- Documentation and reporting
- Project management
- Public speaking
- Communication abilities
- Food safety practices
- Logistics coordination
- Problem-solving capabilities
Languages
English
Professional Working
Certification
- first aid certificate
- csts 2020
- fall arrest and rescue training
- h2s alive
Timeline
Relief Worker
Saputo Dairy Foods
10.2023 - Current
Asset Protection Representative
Loblaws Companies Ltd.
05.2023 - 10.2023
ELECTRONICS SERVICE TECHNICIAN
TMLK ENTERPRISES
06.2019 - 02.2023
SERVICE COORDINATOR
EVOLVE TECHNOLOGIES
08.2018 - 05.2019
TELECOM TECHNICIAN
NR Switch N Radio Services Pvt Ltd.
09.2017 - 04.2018
ENGINEER-TELECOMMINOCATION INSTALLATION
GI STAFFING SERVICES PVT. LTD.
06.2015 - 08.2017
TELECOM ENGINEER
Vision Infosys
05.2014 - 04.2015
Bachelors of Engineering - Electronics And Communication Engineering
Gujarat Technological University
- first aid certificate
- csts 2020
- fall arrest and rescue training
- h2s alive
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