Sophia Okorodudu
The Pas
Summary
Versatile and dependable worker with experience om customer service, hospitality, safety operations, and child and family support. Known for maintaining high safety standards, delivering quality service to diverse clients. Strong communicator, quick learner, and committed team player with a proven ability to adapt to varying roles and responsibilities.
Overview
6
6
years of professional experience
Work History
On-Call Afterhours Worker
Cree Nation Child And Family Caring Agency
11.2024 - 08.2025
- Respond to emergency child welfare situations during evenings, nights, and weekends.
- Assess safety concerns, provide crisis intervention, and coordinate necessary supports for children and families.
- Maintain accurate, confidential records of all calls and interventions.
- Collaborate with law enforcement, social worker, and community resources as needed.
Ride Operator
North American Midway Entertainment
08.2021 - 08.2021
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Operated attraction equipment precisely to concur with operational procedures.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Checked seatbelts of all riders to maximize safety and manage risk.
- Collected ride tickets and tracked number of patrons each day.
Housekeeper
Best Western Hotel
08.2020 - 08.2021
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Worked with speed and efficiency to meet all job requirements.
- Performed traditional housekeeping duties, including dusting, floor waxing, window cleaning, mopping and emptying trash.
Crew Member
McDonald's
12.2019 - 08.2021
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
Education
High School Diploma -
Vincent Massey High
Brandon, MB06.2022
Skills
- Policy compliance
- Resource distribution
- Safety procedures
- Equipment maintenance
- Customer service expertise
- Active listening
- Reliable and trustworthy
- Communication
- Friendly, positive attitude
- Team Contributions
- POS system expertise
- Cash register operations
Timeline
On-Call Afterhours Worker
Cree Nation Child And Family Caring Agency
11.2024 - 08.2025
Ride Operator
North American Midway Entertainment
08.2021 - 08.2021
Housekeeper
Best Western Hotel
08.2020 - 08.2021
Crew Member
McDonald's
12.2019 - 08.2021
High School Diploma -
Vincent Massey High
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