Hardev Vaid
North Vancouver,BC
Overview
4
4
years of professional experience
Work History
Dietry Aide
Vancouver Coastal Health
Vancouver
08.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas
- Reported and documented resident changes in consumption or behaviors.
- Responded proactively and positively to rapid change.
Adminstrator
Body Energy Club
Burnaby
03.2022 - 06.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
Hotel Night Auditor
Holiday Inn Suites
Vancouver, BC
04.2021 - 06.2022
- Performed nightly updates to room charges and rates.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Concierge
Fairmont Hotel
Vancouver, BC
06.2019 - 10.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Education
BBA - Human Resources
Acsenda School Of Managment
Vancouver 03.2021
Skills
- Time Management
- Regulations Compliance
- First Aid
- Heavy Lifting
- File and Records Management
- Report Writing
- Superior Customer Service
- Safety and Security
- Superb Surveillance Skills
- Commercial Property
- De-Escalation Techniques
- Asset Securing
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Persian
Limited Working
Timeline
Dietry Aide
Vancouver Coastal Health
08.2023 - Current
Adminstrator
Body Energy Club
03.2022 - 06.2023
Hotel Night Auditor
Holiday Inn Suites
04.2021 - 06.2022
Concierge
Fairmont Hotel
06.2019 - 10.2021
BBA - Human Resources
Acsenda School Of Managment