HARDEEP SINGH SADIORA
Hinton,AB
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
The Brick
09.2022 - Current
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Checked store merchandise regularly for proper display and replenishment.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Head Cook
Mcdonalds
10.2021 - 05.2022
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
Sales Associate
Bed Bath and Beyond
09.2020 - 08.2021
- Performing various administrative duties, such as preparing commission and expense reports, and conducting post-sale follow-ups with customers
- Working with other employees to develop effective strategies to meet sales targets
- Processing sales transactions and sales contracts and receiving payments
- Understanding of basic mathematics to measure products, prepare invoices, and analyze sales data
- Providing high quality customer service over phone while ordering inventory and meeting customer needs
- Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Supervisor Cashier
ESSO Gas Station
11.2019 - 08.2020
- Assisted and trained cashiers in sales techniques, providing excellent customer service, problem solving and daily cash balancing operations
- Requisitioned and inspected food, supplies and equipment in order to maintain stock levels and ensure standards of quality were met
- Evaluates daily performance of cashiers and delivers documented coaching observations
- Maintained record of all registered cash transactions and maintained accuracy according to required customer service guidelines
- Resolved customer needs and maintained general morale of staff and customers through problem solving and positive attitude
- Handled and managed cash and credit transactions Greeted customers with positive attitude Managed food temperatures and performed sanitary cleaning procedures
- Assisted management with supervision of associates on front end by assigning tasks, teaching company policies and procedures.
Cashier Sales Representative
Lava Pizza & Wings
07.2017 - 09.2019
- Memorized all company products and services to be able to answer all customer questions quickly and efficiently and make relevant upsells
- Open and close registers, train 4 new cashiers each month, monitor cash limits, and ensure quality customer service at all times
- Handle calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services
- Receive source data such as customer names, addresses, phone numbers, credit card information, and enter data into various customer service software.
Education
Diploma - Business
Mohawk College Institute of Applied Arts And Technology
Hamilton, Ontario05.2018
Skills
- Experienced with Cash handling accuracy and Marketing Skills
- Familiar with Specialized Product Knowledge
- Managing client relationships through all stages of sales cycle
- Familiar with Microsoft excel and Basic Managing inventory by keeping records of available products
- Staff Training
- Management Support
- Product and Service Sales
- Sales Expertise
- Scheduling
- Microsoft Word
Timeline
Sales Supervisor
The Brick
09.2022 - Current
Head Cook
Mcdonalds
10.2021 - 05.2022
Sales Associate
Bed Bath and Beyond
09.2020 - 08.2021
Supervisor Cashier
ESSO Gas Station
11.2019 - 08.2020
Cashier Sales Representative
Lava Pizza & Wings
07.2017 - 09.2019
Diploma - Business
Mohawk College Institute of Applied Arts And Technology
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