Hannah McGurk (She, Her)

• Experienced policy analyst and recent Master of Applied Politics graduate aiming to leverage my strategic thinking and project management experience as a Policy and Program Support Analyst for the Public Works Commission at the City of Brantford
• Responsible for fostering and maintaining collaborative partnerships with notable Canadian and US Healthcare providers including LifeLabs, Shoppers Drug Mart, Dynacare, CVS and Rite Aid
• Advanced advocacy skills gained through 3+ years of conducting patient health data delivery
• 4 years of experience navigating and analyzing Canadian and US Health Policy including PIPEDA, PHIPA, HIA in Canada and HIPAA in the US
• Launched world class legal products used for analytical pre-qualification of over 10 000 claimants in several Opioid Mass Tort and Class Action lawsuits in the US
• Recognized by colleagues as a team member who is constantly looking for areas of improvement across the company and awarded the Version 5.0 Marble Award in 2022
• Recognized by colleagues as a team member who excels in clear communication and ensuring internal alignment and awarded the Captain of Communication Marble Award in 2023
• Certified Member of the Association of International Product Marketing and Management (AIPMM) and 4 years of experience as Product Owner of B2B and B2C SaaS platforms
• Co-author of 'Homeless Encampments through a Human Rights Lens' utilized by the Region of Waterloo’s Housing Policy Team and featured on a number of platforms including the Waterloo Record, Civic Hub Waterloo Region, Inside Halton, The Homelessness Hub, The National Right to Housing Network, The Milton Library Lecture Series, Spotify and the Laurier Research Chat Podcast
• Hired and managed over 700 employees at a time while maintaining confidentiality and security of personal employee information as an Elections Canada Recruiter
• Advanced leadership skills gained through 7+ years of supervising and mentoring professional, academic, and recreational teams
• Valid G Class Ontario Driver’s License

She/Her

• Product Manager, Marble/Medchart Inc., Toronto, ON, 10/2022, Present, Responsible for implementing and managing data integrations with notable Canadian and US Healthcare providers including LifeLabs, Shoppers Drug Mart, Dynacare, and Rite Aid, Preparing product launches across multiple product lines to ensure that customers are educated on new features and can provide meaningful feedback on capabilities delivered, Forecasting customer needs and facilitating discussions with stakeholders to prioritize sprint schedules, Collaborating with key players in the insurance sector including Munich Re and Sunlife, Building partnerships with Hospital Systems and clinics across Canada and the US to ensure digital data transfer is compliant and streamlined, Supporting Product Design Team in the creation of Figma designs and prototype materials to present to board members and internal c-suites, Discovering product use cases through patient and customer engagement to build roadmaps that outline strategic goals and specific Key Performance Indicators that will ensure the achievement of goals, Prepare oral reports for the CTO daily as well as written reports for other departments including our Sales Representatives, Business Development, Customer Service, Development and Design Teams to ensure cross departmental alignment, Developing integrations with clients’ preferred Legal CRMs including Filevine and Smart Advocate so that clients may manage their customer relationships in one place
• Associate Product Manager, Medchart, Toronto, ON, 09/2021, 09/2022, Completed a 12-month Associate Product Manager Program led by the CPO with a focused curriculum of practical modules including Discovery, Delivery, Backlog Management/Solutioning, User Experience, Product Strategy/Roadmaps, Enablement/GTM, and Partnerships, Completed certificate program with the Learn280Group for membership in the Association of International Product Marketing and Management (AIPMM), Conducting user interviews alongside product colleagues to engage clients in two-way feedback loops, Reporting client needs to Software Engineers and the broader Product Team to develop solutions and build features that eliminate customer pain points
• Pharmacy Relations Lead, Medchart, Toronto, ON, 01/2020, 07/2021, Leading the development of integrations and partnerships with Pharmacies across the US and Canada, Engaged in positive rapport with Big Box Pharmacy Health Data providers including Walgreens, CVS, Rite Aid, and Shoppers Drug Mart to maintain and grow a relationship beneficial to all parties, Advising on operational strategies to ensure efficient and complaint delivery of patient health records

• Encampment Response Researcher, 12/2021, Present, Collaborating with a research team of Master students to develop a report for the Region of Waterloo that highlights encampment protocols of other Canadian municipalities and provides recommendations for implementing a Housing First approach to Housing Policy, Featured in the Laurier Research Chat podcast (also featured on Spotify) to shed light on how the relevance of Encampment research for policy makers and influencers, Interviewed by the Laurier Cord newspaper to discuss the importance of community engagement, Interviewed by the Laurier Cord newspaper to discuss the impact of the 2023 OSCJ decision, Featured in the National Right to Housing Network (Housing Tell) blog to reflect on the significance of implementing a Housing First approach to Encampment Response, Shared research findings in a community forum delivered by the Milton Library Lecture Series and engaged with the public in a Q&A session
• U15/16 Girls Rep Basketball Coach and Mentor, Dundas Dynamo Basketball Club, Dundas, ON, 09/2022, Present, Volunteering 4-10 hours a week developing practice plans and leading a team of teen athletes through drills and skill development, Supporting athletes through positive communication and encouragement and sharing game knowledge for athletes to make informed decisions, Demonstrating passion for the game to motivate athletes to realize their full athletic potential
• Research Student, City of Waterloo, Diversity, Equity and Inclusion Committee, Waterloo, ON, 04/2022, 08/2022, Provide recommendations for internal employee training, Accessibility Policy development and evaluation of programs, Building relationships with individuals and organizations in the accessible community to enhance community engagement in the development of city projects and plans, Identifying gaps in current Accessibility training and conducted research to locate EDI trainers and training materials to fill said gaps
• Instructional Assistant, Wilfrid Laurier University, Department of Political Science, Waterloo, ON, 09/2018, 04/2019, 09/2021 to 04/2022, Selected by the Department of Political Science to assist in preparing content for student tutorials, Assisted instructors in grading student assignments and exams to ensure efficient communication of grades to students, Meeting with students to supplement their understanding of course concepts and answer questions, Facilitating student discussions on Canadian and International politics to enhance their knowledge of the political environment and advance their communication skills
• Women’s Recreational Soccer Coach, Flamborough Dundas Soccer Club, Dundas, ON, 05/2022, 09/2023
• Recruitment Supervisor, Elections Canada, Hamilton, ON, 09/2021, 11/2021
• Recruitment Officer, Elections Canada, Hamilton, ON, 09/2019, 11/2019, Developing a training schedule for poll workers and collaborating on content with trainers, Leading a team of Recruitment officers to assist in interviewing and hiring over 700 employees to work the advanced polls and on Election Day
• Laurier Career Development Centre Outreach Support Peer, Wilfrid Laurier University, Waterloo, ON, 06/2018, 04/2019, Provide resumé and cover letter critiques to students so that they may maximize career opportunities, Interviewing alumni and authoring articles on their career paths to be published on Laurier’s website
• Director of The Laurier Pre-Law Society Outreach Team, Wilfrid Laurier University, Waterloo, ON, 05/2018, 04/2019, Interviewing, hiring, and managing an Outreach Team responsible for club promotional activities, Managing and planning networking events for Laurier students interested in pursuing legal careers to network with members of the legal community in the Kitchener and Waterloo region

Valid G-Class Driver's License