Summary
Overview
Work History
Education
Skills
Certification
Timeline
ResearchAssistant
PIYUSH GHUSHE

PIYUSH GHUSHE

Ottawa,ON

Summary

Well-qualified product management professional familiar with Agile and scrum systems and how to effectively manage product development timelines. Effective at making important team decisions focused on moving products through planning, pre-production and production phases. Skillful in translating business requirements into solutions, doing user research and interviews, executing product vision, building product strategy and roadmap, leading cross-functional teams, prioritizing, managing, and grooming backlog, planning, and overseeing releases, and stakeholder management.

I thoroughly enjoy working in teams, building something great that brings value to customers.

Overview

11
11
years of professional experience
4
4

Certifications

Work History

Product Manager

ConnectWise
12.2020 - 04.2023
  • Conducted customer interviews, ran them through mock-ups to perform customer research and understand their problems, and requirements
  • Performed competitor analysis to come up with differentiators for the product
  • Worked on creating product roadmap and drove the PI planning discussions with the cross functional team to confirm the timelines
  • Created JIRA backlog, refined it with the team, and made it transparent to the team
  • Planned and oversaw successful releases
  • Engaged stakeholders including success, support, sales, marketing, education etc. regarding product roadmap and releases
  • Presented monthly and quarterly progress reporting to leadership
  • Worked on product increments of a SaaS B2B matured product, and led cross functional team for product development
  • Collaborated with engineering team to prioritize the product backlog
  • Led conversations with UX to ensure the mocks and prototypes were ready
  • Used Customer Adoption and Engagement metrics and other KPIs to monitor product performance and take data driven decisions

Product Owner

Fulcrum Digital Inc
01.2019 - 12.2020
  • Conducted customer interviews for a non-profit organization, to understand their problems in education sector
  • Created JIRA Initiatives, Epics and Stories for the team to develop a product
  • Performed stakeholder show and tell to capture early feedback on the developed pieces
  • Created release documentation and oversaw product increment deliveries
  • Worked on-site at University of West London, UK as a consultant for process improvements
  • Conducted stakeholder interviews to understand their As-Is processes in admissions, curriculum, administration etc and helped them formulate the To-Be processes using Business Process Maps
  • Got 80% of the stakeholders to agree upon the processes and provide signoffs

Product Owner

Maharashtra Knowledge Corporation Ltd
10.2014 - 01.2019
  • Conducted customer interviews belonging to education sector to elicit their requirements on the new application portal to be launched
  • Documented the user stories for the cross-functional team to work on product development
  • Verified and validated the developed pieces if they matched the customers’ requirements
  • 90% of government schools’ admissions and administration happened through the developed portal

Software Engineer

Zeon Solutions Pvt Ltd
06.2010 - 05.2012
  • Worked as a programmer to develop e-Commerce websites using php, MySQL, JavaScript, HTML and CSS
  • Reviewed and modified unit and integration tests to improve software quality and reliability
  • Analyzed solutions and coding fixes for software problems

Education

Master of Business Administration - Information Technology

Pune University
05.2014

Bachelor of Engineering - Computer Technology

Nagpur University
05.2010

Skills

  • Product Discovery
  • Product Strategy
  • Product Roadmap
  • Agile Software Development
  • Scrum
  • JIRA
  • User Research
  • Opportunities Prioritization
  • Cross-Functional Team Leadership
  • Product Documentation and Training
  • Customer Satisfaction
  • Competitor Analysis
  • Metrics
  • Data-Driven Decision Making
  • Stakeholder Engagement
  • Backlog Management and Grooming
  • PI Planning
  • Collaboration
  • Technical Influence
  • Kanban
  • Trello
  • SaaS and B2B

Certification

  • Google Analytics, LinkedIn Learning - May 2023
  • Technical Product Management, LinkedIn Learning - May 2023
  • Becoming a Product Manager: A Complete Guide, LinkedIn Learning - Apr 2023
  • Advanced Certified Scrum Product Owner (A-CSPO®) , Scrum Alliance - Dec 2021

Timeline

Product Manager

ConnectWise
12.2020 - 04.2023

Product Owner

Fulcrum Digital Inc
01.2019 - 12.2020

Product Owner

Maharashtra Knowledge Corporation Ltd
10.2014 - 01.2019

Software Engineer

Zeon Solutions Pvt Ltd
06.2010 - 05.2012

Master of Business Administration - Information Technology

Pune University

Bachelor of Engineering - Computer Technology

Nagpur University

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PIYUSH GHUSHE