Hannah McGuire
Oshawa ,Ontario
Summary
Proven Supervisor at Harvey's Restaurant, adept in complex problem-solving and fostering team collaboration. Demonstrated ability to enhance customer satisfaction and team productivity through effective leadership and compassionate care. Skilled in time management and customer service, achieving a harmonious work environment and streamlined operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Harvey's Restaurant
Oshawa, ON
10.2016 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Diploma - Personal Support Worker
Trillium College
Oshawa, ONDiploma - Practical Nursing
Durham College
Oshawa, ONSkills
- Compassionate
- Flexible schedule and availability
- Team collaboration
- Problem-solving
- Time management
- Respectful
- Personal hygiene assistance
- Mobility assistance
- Toileting support
- Dependable and responsible
Languages
English
Professional Working
Certification
- CPR/AED Certification
- Safe Food Handler's Certification
- Health and Safety Certification
- WHIMIS
- Gentle Persuasive Approach Certification
Timeline
Supervisor
Harvey's Restaurant
10.2016 - 01.2025
Diploma - Personal Support Worker
Trillium College
Diploma - Practical Nursing
Durham College