Hannah Liban
Clareview Recreation Centre
Lethbridge,Canada
7
years of professional experience
Dedicated customer service professional with experience in people management and problem-solving. Skilled in effectively communicating with diverse individuals, managing challenging situations, and fostering team collaboration. Experienced in supporting team efficiency through task organization and guidance.
Work History
Laundry Attendant
9 Months- Sorted, washed, dried, folded, and organized linens, ensuring high standards of cleanliness and quality were met.
- Operated commercial laundry equipment safely and efficiently, contributing to smooth operations in a fast-paced remote camp environment.
- Maintained a clean, organized, and sanitary laundry facility, adhering to company standards to support overall operational efficiency.
- Follow all health, safety, sanitation, and PPE procedures to ensure a safe workplace.
- Work 12-hour rotational shifts while managing priorities and consistently meeting daily production goals.
Recreation Program Assistant
2 Years 1 Month- Facilitated recreation and fitness programs for children, youth, and community members to enhance participation and enjoyment.
- Assisted with recreation and fitness programs for children, youth, and community members.
- Supported recreation coordinators with daily programming and participant engagement.
- Set up and organized equipment for sports and fitness programming.
- Collaborated with recreation coordinators to enhance daily programming and boost participant engagement.
- Fostered teamwork and inclusion, creating a welcoming and positive recreational environment.
Member Services Representative
2 Years 3 Months- Welcomed members and provided exceptional customer service in a busy fitness environment.
- Facilitated member check-ins and resolved membership inquiries, enhancing overall member experience.
- Maintained cleanliness and hygiene of fitness equipment and workout areas, ensuring a safe environment for all members.
- Monitored the fitness floor to promote member safety and ensure facility standards were maintained.
- Reported maintenance concerns and equipment issues promptly.
- Completed opening and closing procedures while maintaining a clean and organized facility.
- Assisted in daily gym operations and created welcoming atmosphere, promoting member engagement and satisfaction.
Food Service Worker
2 Years 10 Months- Prepared the dining room for meal service, including setting tables and organizing supplies.
- Assisted cooks with food preparation and kitchen duties.
- Served meals while providing respectful and compassionate customer service.
- Assisted residents, including seniors with dementia, during mealtimes.
- Performed cleaning and sanitation duties in accordance with health and safety standards.
- Washed pots, pans, dishes, and kitchen utensils.
- Restocked kitchenettes with essential supplies to ensure readiness for service.
- Administered medications to residents.
Team Member
3 Years 2 Months- Delivered friendly, efficient customer service in fast-paced environment, enhancing customer satisfaction.
- Processed customer orders and payments accurately at the drive-thru window.
- Prepared and served food and beverages while maintaining quality standards.
- Maintained cleanliness of the restaurant, dining area, and workstations.
- Worked collaboratively with team members to ensure efficient daily operations.
- Adapted swiftly during peak times, ensuring customer service excellence under pressure.
Education
Graduate Certificate
Skills
Customer service
Time management
Problem-solving skills
Decision-making
Adaptability
Communication
Creativity
Attention to detail
Timeline
Laundry Attendant
Bridgemans
12.2025 - CurrentRead More
Recreation Program Assistant
Clareview Recreation Centre
08.2024 - CurrentRead More
Member Services Representative
Fit4Less
03.2022 - 06.2024Read More
Food Service Worker
Green Acres Foundation
09.2020 - 07.2023Read More
Team Member
Tim Hortons (Legacy North)
08.2019 - 10.2022Read More
Lethbridge Collegiate Institute
Graduate Certificate
Read More