Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Antoinette Rappazzo

Hamilton,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.I am Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Laundry Attendant

soapy bubbles laundromatt
Hamilton, ON
07.2023 - 01.2024
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Inspected linen for tears or stains and treated them accordingly.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Removed lint from dryer screens after each load.
  • Folded dried articles neatly.
  • Maintained records of all laundry services provided in logbooks.
  • Kept work area neat, clean and organized at all times.
  • Assisted customers with their inquiries regarding laundry services.
  • Prepared invoices for completed orders based on customer requirements.
  • Cleaned the laundry room and equipment regularly according to safety standards.
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Measured correct amount of chemicals required for each load.
  • Followed safety regulations while operating machinery.
  • Performed daily balancing of cash drawers after each shift.
  • Issued prize payouts up to $600 according to established procedures.
  • sold lottery to customers
  • Supported guest play needs by providing change and exchanging larger bills.
  • Described and explained games available to potential customers to attract new players.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • counted til every shift beginning and finishing of shift

Sales Person

Hagglers fleamarket
Hamilton, ON
10.2022 - 12.2023
  • Developed, implemented and managed sales strategies to increase customer base.
  • established relationships with new customers
  • educated customers on products we sell
  • Identified key target markets and developed effective sales plans accordingly.
  • good customer service skills

Psw

kiwanis adult day program
Hamilton, ON
08.2019 - 12.2020
  • Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
  • Assisted clients with activities of daily living such as eating, drinking and medication reminders.
  • Assessed physical needs of patients and developed individualized plans of care accordingly.
  • Provided emotional support to clients while encouraging independence.
  • Initiated recreational activities that were enjoyable yet beneficial to the patient's health.
  • Monitored changes in the client's condition and reported any concerns immediately to supervisor or physician.
  • Facilitated communication between patient's family members regarding any changes in patient's condition.
  • Respected privacy of all patients at all times while providing quality care services.
  • Ensured compliance with applicable laws, regulations and standards related to PSW role.
  • Participated in continuing education courses designed to stay abreast of industry trends and best practices.
  • Maintained clean and well-organized environment for client happiness and safety.

Education

Psw Certificate

Trios College
Hamilton, ON
03-2014

High School Diploma -

Sir John A Macdonald
Hamilton, ON
09-2009

Skills

  • Laundry Folding
  • Item Sorting
  • Housekeeping Support
  • Inventory Tracking
  • Cash Handling
  • Drawer Balancing
  • Dementia Care
  • Palliative Care
  • Mobility Assistance
  • Vital Signs Monitoring
  • Meal Preparation
  • Compassionate Care
  • Emotional Support
  • Personal Hygiene Assistance
  • Behavioral Managementvb
  • Patient Companionship
  • Compassionate Client Care
  • Basic Housekeeping
  • Incident Reporting
  • Respectful and Compassionate
  • Elderly Care
  • Time Management
  • Medication and Appointment Reminders
  • Problem-Solving
  • Daily Living Assistance
  • Heavy Lifting
  • Medication Administration
  • Housekeeping
  • Relationship Building
  • Special Needs Care
  • Returns Processing
  • ID Verification
  • Customer Assistance
  • Customer Service
  • Written and Verbal Communication
  • Customer Service Excellence
  • Merchandise Restocking
  • Credit and Cash Transactions
  • Cleaning and Sanitizing
  • Product Knowledge

References

References available upon request.

Timeline

Laundry Attendant

soapy bubbles laundromatt
07.2023 - 01.2024

Sales Person

Hagglers fleamarket
10.2022 - 12.2023

Psw

kiwanis adult day program
08.2019 - 12.2020

Psw Certificate

Trios College

High School Diploma -

Sir John A Macdonald

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