Hannah Cuevas

WORK HISTORY

Sep 2025 - Present

Crew Member, McDonald's, Chino, CA

Greet customers with a friendly attitude, take orders at the front counter and drive-thru, and handle cash and card payments.

Prepare food and beverages following safety and hygiene standards while keeping workstations stocked and organized.

• Maintain a clean dining area, lobby, and restrooms, regularly wiping tables, sweeping, mopping, and taking out trash to ensure a welcoming environment.
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• Work closely with team members to keep service fast during busy periods and support restaurant goals each shift.

• Assisted customers with inquiries, ensuring a positive shopping experience.
• Maintained cleanliness of store areas, ensuring compliance with health and safety standards.
• Collaborated with team members to optimize workflow during peak hours.
• Learned store policies and procedures, adapting quickly to new tasks and responsibilities.
• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
• Improved customer experience by offering assistance with locating products throughout the store when needed.
• Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
• Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.