Hanna Ghirme
Kitchener,ON
Summary
Responsible Personal Support Worker with expertise in patient care and proficient in emergency response care. Skilled at monitoring ongoing conditions with knowledge of documentation practices. Compassionate nature provides families with peace of mind while offering ambulation and personal assistance to meet diverse patient needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Placement,Casual Worker, Part Time Worker
Eatonville Care Centre
04.2022 - 01.2024
- Demonstrated ability to work independently under minimal supervision
- Helped residents with ambulation and transferred residents using electrical/manual equipment and lifting devices
- Assisted residents with feeding, toileting, dressing, hygiene, and grooming
- Demonstrated flexibility in meeting multiple needs and finishing tasks on time
- Responded to call bells and accessed appropriate person to meet resident needs
- Evaluated patient histories, complaints and current symptoms.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Worked fast to complete tasks and meet daily deadlines.
- Cleaned and straightened work areas to maximize productivity and safety.
- Assisted in training of new employees on company policies, procedures and processes.
Intern
Mississauga Physiotherapy and Orthopedic Center
06.2021 - 07.2021
- Greeted patients and booked appointments
- Billed and submitted claims to insurance companies
- Prepared examination rooms for patients
- Completed administrative duties such as answering calls, sending emails/faxes, and filling out forms as needed
- Interacted with customers by phone, email or in-person to provide information
- Answered incoming telephone calls, took down messages and provided information
- Managed over 40 customer calls per day.
Education
Medical Office Administration Diploma -
CDI College
Personal Support Worker Certificate - Healthcare
Burnhamthrope Adult Learning School
500 The East Mall, Etobicoke ON 07.2021
Health Assistant Diploma -
Asmara Nursing School
09.2009
Hairdresser Certificate -
Habesha Beauty Salon
07.2007
Skills
- Microsoft Office; including Word, PowerPoint & Excel
- Oscar, EMR and POC
- Taking and Recording Vital Signs
- CPR and First Aid Certified
- Verbal and Written Communication
- Blood Draw and Sample Collection
- PPE Compliance
- Patient Feeding
- Protecting Confidentiality
- Calm Under Pressure
- Conflict Resolution
- Time Management
Languages
English
Full Professional
Tigrinya
Native or Bilingual
Arabic
Elementary
Amharic
Native or Bilingual
Certification
- CPR & First Aid Certified
- Gentle Persuasive Approach Certified
- Medical Terminology
- Medical Office Procedures
- Medical Billing
- Physiotherapy & Orthopedics
- WHMIS Certified
Additional Information
Initiative-taking personal support worker with direct experience in the healthcare sector. Has experience in assisting activities of daily living, ambulation and feeding. Maintains high customer satisfaction when dealing with patients and their families. Possesses excellent organizational skills and can manage a heavy task-load. Willing and engage residents to maximize quality of life.
Affiliations
- Habesha Beauty Salon, Khartoum, Sudan, Hairdresser, 01/2014, 07/2007
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
Timeline
Clinical Placement,Casual Worker, Part Time Worker
Eatonville Care Centre
04.2022 - 01.2024
Intern
Mississauga Physiotherapy and Orthopedic Center
06.2021 - 07.2021
Medical Office Administration Diploma -
CDI College
Personal Support Worker Certificate - Healthcare
Burnhamthrope Adult Learning School
Health Assistant Diploma -
Asmara Nursing School
Hairdresser Certificate -
Habesha Beauty Salon