Haniyeh Ghasemi
Thornhill,Canada
Summary
Dynamic and results-driven professional with experience at Wholesome Kids Catering and a strong background in customer service. Proven ability to enhance team collaboration and resolve issues effectively, ensuring high-quality production and customer satisfaction. Skilled in cash handling and problem-solving, consistently exceeding service goals and fostering loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Production Assistant
Wholesome Kids Catering
09.2024 - Current
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported on-time project completion by effectively prioritizing tasks and managing workflow.
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Customer Service Cashier
Retail Shop
11.2020 - 08.2022
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- handle daily cash,card,and basic transaction operation in a busy local store .
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Earl Haig High School
100 Princess Ave, North York , ON01-2024
Skills
- Cash Handling
- customer service
- Team collaboration
- problem-solving
- Verbal and written communication
Languages
English
Persian
Certification
- First Aid/CPR Certified
Timeline
Production Assistant
Wholesome Kids Catering
09.2024 - Current
Customer Service Cashier
Retail Shop
11.2020 - 08.2022
High School Diploma -
Earl Haig High School
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