Hani Benaicha
Gatineau,QC
Summary
Accomplished professional with expertise in customer service and business administration, previously enhancing satisfaction at Super Expert Transport. Demonstrated reliability and active listening to drive improvements and achieve sales goals. Skilled in project planning and multitasking, with a proven track record of negotiating favorable terms and fostering team collaboration.
Overview
3
3
years of professional experience
Work History
Superviseur Des Messagerie
Super Expert Transport
2023.06 - Current
- Enhanced customer satisfaction by swiftly addressing inquiries and complaints.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Vendeur De Voiture Usagées
Super Expert Auto
2024.04 - Current
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated prices, terms of sales and service agreements.
Chauffeur De Livraison
Dragonfly Intelcom
2022.09 - Current
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Education
DEC - Business Administration
Collège Lacite
Ottawa, ON08.2024
Maitrise (avec Mémoire) - Économie Bancaire Et Monétaire
Université Batna 1
Algerie. Batna06.2022
Skills
- Customer service
- Attention to detail
- Project planning
- Softwares experience
- Business administration
- Multitasking
- Active listening
- Reliability
- Task prioritization
Languages
English
Full Professional
French
Professional Working
Arabe
Native or Bilingual
Timeline
Vendeur De Voiture Usagées
Super Expert Auto
2024.04 - Current
Superviseur Des Messagerie
Super Expert Transport
2023.06 - Current
Chauffeur De Livraison
Dragonfly Intelcom
2022.09 - Current
DEC - Business Administration
Collège Lacite
Maitrise (avec Mémoire) - Économie Bancaire Et Monétaire
Université Batna 1