HANG PHAM
Duncan,BC
Summary
Diligent court clerk with solid background in courtroom procedures and legal documentation. Collaborated effectively with judges and attorneys to ensure seamless case management and timely processing of court records. Demonstrated strong organizational and communication skills, consistently maintaining accurate records and providing exceptional administrative support. Known for reliability, adaptability, and maintaining high standards in all tasks.
Overview
7
7
years of professional experience
Work History
Career Break - Maternity Leave
BC Government
11.2024 - Current
Court Clerk
BC Government
05.2023 - 10.2024
- Record main court proceedings, including pleas, names of witnesses, dates, times and rulings.
- Provide effective and efficient administrative support to all levels of court (Supreme Court, Provincial Court) as well as registry duties when required.
- Handle general office duties associated with the court.
- Reconcile monthly witness payments.
- Produce documents using JUSTIN, CEIS, ARC and CTAS programs.
Administrative Coordinator
Cowichan Family Life Association
08.2022 - 05.2023
- Contacted via Outlook email, phone, and face-to-face with general public, clients, volunteers, counsellors, program facilitators, and community members.
- Built a rapport with disadvantaged clients experiencing poverty issues, substance abuse, or mental health issues.
- Reconciled accounts on a monthly basis using QuickBooks Online and Microsoft Excel including payroll, bank deposits, and inputting vendor invoices.
- Multitasked, planned, organized and executed the day-to-day administrative operations of CFLA.
Server
Whitespot
03.2018 - 01.2024
- Welcome customers warmly, identify their needs, deliver food and service in a professional and timely manner.
- Attempt to up-sell food and beverages.
- Put effort to continually improve the restaurant service
- Managed over 50 customer calls per day and increased sales by 10% when doing takeout
Education
Legal Administrative Professional Certificate - Legal Studies
Camosun College
Victoria, BC04-2026
Post-Degree Diploma - Marketing
Douglas College
New Westminster, BC2019
Bachelor of Arts - English Education
Hanoi National University of Education
Hanoi, Vietnam05.2011
Skills
- Excellent verbal and written communication in English
- Interpersonal Communication
- Patience and Tact
- Conflict Resolution
- Organizational Skills
- Task Prioritization
- Handling High Pressure Situations
- Teamwork and Collaboration
- Time Management Skills
- Microsoft Office ( Windows, MS Word, Excel)
Additional Information
- Won Pacific Leaders Programs for Public Service Employees Program, 2025.
- Won Douglas Scholarship for outstanding incoming international students with proven academic success, 2018.
- Won The U.S Embassy Scholarship for Gifted High School English Teachers in Vietnam, 2015-2016.
Timeline
Career Break - Maternity Leave
BC Government
11.2024 - Current
Court Clerk
BC Government
05.2023 - 10.2024
Administrative Coordinator
Cowichan Family Life Association
08.2022 - 05.2023
Server
Whitespot
03.2018 - 01.2024
Legal Administrative Professional Certificate - Legal Studies
Camosun College
Post-Degree Diploma - Marketing
Douglas College
Bachelor of Arts - English Education
Hanoi National University of Education
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