Ashley Landry
Cambridge,ON
Summary
Hardworking and passionate job seeker eager to transition into a position within my field of study as a Junior Historical Researcher/Cultural Heritage Specialist.
Overview
10
10
years of professional experience
Work History
Career Break for Maternity Leave
N/A
12.2021 - Current
- A period of maternity leave to raise my infant
Flight Operations Crew Scheduling Specialist
Air Canada
11.2015 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Improved operations through consistent hard work and dedication.
- Identified issues, analyzed information and provided solutions to problems.
Special Projects Within this Department
- February 2021-December 2021 - Crew Support Project
- January 2018 - December 2018 - Crew Network Manager
- February 2017- Current - Qualified Flight Operations Crew Scheduling Employee Trainer
Customer Sales and Service Representative
Air Canada
05.2014 - 11.2015
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor of Arts - Double Major
University of Western Ontario
London, ON06.2014
Skills
- Time Management Skills
- Verbal and Written Communication
- Critical Thinking
- Operational Requirements
- Research and Analysis
- Scheduling
- Documentation Skills
- Effective Multitasking
- Travel Coordination
- Attention to Detail
- Complex Problem-Solving
Hobbies / Interests
- Travel- Have explored over 20 counties, in addition to extensive travel within Canada.
- Reading- I enjoy spending my free time reading both fiction and non-fiction in many different genres.
Timeline
Career Break for Maternity Leave
N/A
12.2021 - Current
Flight Operations Crew Scheduling Specialist
Air Canada
11.2015 - Current
Customer Sales and Service Representative
Air Canada
05.2014 - 11.2015
Bachelor of Arts - Double Major
University of Western Ontario
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