Summary
Overview
Work History
Education
Skills
Volunteer Activities
Timeline
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Haneet Kaur

121 Willow Street Sydney,Nova Scotia

Summary

A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Accounting Associate

Walmart
Sydney, Nova Scotia
03.2022 - Current
  • Performed manual deposits and expedited cash receipt entry processes.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Tracked income and expenses for business using accounting software.
  • Confirms the appropriate amount of currency in the Accounting Office upon opening, after final deposit, and prior to closing the office daily and calibrate the teller mate machine weekly or as necessary.
  • Monitors area for signs of shrink and potential security risks and informs management and Loss Prevention

Guest Service Agent

Vacasa
Sydney, NS
04.2022 - 11.2022
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.
  • Assisted guests in answering questions and completing check-in and check-out processes.

Project Manager

Duple IT solutions
Ambala Cantt, Haryana
12.2016 - 05.2022
  • Drafted project construction schedule and updated as job progressed.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Developed online documentation for common processes for both support staff and end-users.
  • Met with and collaborated with clients in discussion sessions to make parties aware of project specifications pertaining to applications, databases and systems.

Project Manager

Haiku Solutions
Chandigarh, Punjab
12.2018 - 08.2021
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.

Customer Service Representative

Axis Bank
Chandigarh, Punjab
11.2014 - 10.2016
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Received and recorded cash, checks, and transfers.

Education

Post Baccalaureate Diploma - Business Management

Cape Breton University
Sydney, NS
04.2023

Bachelor of Science - Computer Science

Kurukshetra University
India
05.2014

Skills

  • Bill Payment and Recordkeeping
  • Financial Recordkeeping
  • Customer Relations
  • Time Management
  • Creative Problem Solving
  • Financial Calculation and Analysis
  • Inventory Management
  • Microsoft Office
  • Budget Planning and Analysis

Volunteer Activities

  

The Thrift Shop, Ambala India

Volunteer Cashier

• Record sales in the cash register. Accept money for purchases and give accurate change.

• Provide friendly and courteous customer service, being attentive to customers always.

• Greet customers, answer customer questions, answer phone, and take messages

• Put newly priced donations in the proper places in the store.

Computer Volunteer Work

Ambala India

• Taught computer skills to students aged 5-12, in groups matched by age and ability.

• Worked closely with the local teachers, impart basic computer skills, and proficiency in Word, Excel, and other common and useful software, and assisted with administrative tasks when required.

Timeline

Guest Service Agent

Vacasa
04.2022 - 11.2022

Accounting Associate

Walmart
03.2022 - Current

Project Manager

Haiku Solutions
12.2018 - 08.2021

Project Manager

Duple IT solutions
12.2016 - 05.2022

Customer Service Representative

Axis Bank
11.2014 - 10.2016

Post Baccalaureate Diploma - Business Management

Cape Breton University

Bachelor of Science - Computer Science

Kurukshetra University
Haneet Kaur