Hi, I’m
Hammed Azeez
Winnipeg,MB
Summary
Reliable and upbeat sales representative, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Enthusiastic Sales and Customer Service professional with expertise in communication. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
9
years of professional experience
Work History
Shoprite.
Sales Representative
11.2022 - 02.2024
Job overview
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
LG Showroom
Sales Associate
11.2018 - 10.2020
Job overview
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Aptech Technology
Cashier
02.2015 - 01.2016
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Used POS system to enter orders, process payments and issue receipts.
Education
Federal Polytechnic Of IlaroIlaro, NG
Higher National Diploma from Electrical And Elctronics Engineering.
03.2022
Moshood Abiola Polytechnic.Abeokuta, NG
National Diploma from Electrical And Electronics Engineering.
08.2018
Skills
- Customer Service
- Electrical Technician
- Customer Relationships
- Excellent time management skills
- Relationship building and management
- Staff Management
- Cash Handling
- Decision-Making
- Team Player
Languages
English
Limited Working
Timeline
Sales Representative
Shoprite.
11.2022 - 02.2024
Sales Associate
LG Showroom
11.2018 - 10.2020
Cashier
Aptech Technology
02.2015 - 01.2016
Federal Polytechnic Of Ilaro
Higher National Diploma from Electrical And Elctronics Engineering.
Moshood Abiola Polytechnic.
National Diploma from Electrical And Electronics Engineering.
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