Haley Vandenhouten

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Trained in diverse pieces of equipment and useful attachments to handle team needs.
• Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
• Moved equipment between job locations using truck and trailer.

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Delivered goods and products to customer on time and in excellent condition.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
• Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.

• Safely transported logs from harvest locations to mills or storage facilities, adhering to weight limits and regulations.
• Optimized route efficiency with diligent planning and GPS technology.
• Upheld professional relationships with clients and colleagues through timely deliveries and clear communication efforts.
• Maintained open communication with dispatchers, promptly reporting any issues or delays encountered during transport.
• Navigated challenging terrain in various weather conditions, demonstrating adaptability and skillful driving techniques.
• Ensured accurate record-keeping, maintaining detailed logs of driving hours and mileage.
• Decreased downtime by performing regular maintenance tasks on the vehicle.
• Secured loads properly using chains or other restraints, significantly reducing risk of accidents due to shifting cargo during transit.

• Scheduled and dispatched drivers to remote oilfield locations.
• Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
• Checked that each scheduled route was appropriately covered by delivery drivers.
• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
• Created delivery routes and optimized plans for traffic, road conditions, and other factors.
• Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
• Analyzed customer delivery needs and developed tailored delivery solutions.
• Coordinated dispatching of 10 drivers to accomplish daily delivery requirements.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.`

• Scheduled and dispatched drivers to locations on remote oilfield roads.
• Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
• Created delivery routes and optimized plans for traffic, road conditions, and other factors.
• Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
• Analyzed customer delivery needs and developed tailored delivery solutions.
• Coordinated dispatching of 20 drivers to accomplish daily delivery requirements.
• Monitored and tracked status of shipments in transit to confirm on-time delivery.
• Coordinated closely with other departments to facilitate smooth delivery operations.
• Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
• Increased customer satisfaction through timely communication and accurate shipment tracking updates.
• Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
• Worked closely with customers to effectively resolve issues and complaints.
• Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
• Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
• Oversaw and enforced compliance with all safety regulations and DOT regulations.
• Handled incoming calls and emails from customers regarding issues with deliveries.
• Improved fleet utilization by closely monitoring available resources and adjusting assignments as needed.
• Coordinated emergency responses, providing swift solutions to potential transportation challenges.
• Developed contingency plans for unexpected delays or disruptions, minimizing negative impacts on delivery schedules.
• Managed customer accounts and invoicing.
• Received new orders, prepared documentation, and assigned personnel.
• Tracked and monitored vehicle performance and maintenance.
• Answered phone calls and responded to customer emails.

Scheduled and dispatched drivers to locations in [Whitecourt area]

• Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
• Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
• Analyzed customer delivery needs and developed tailored delivery solutions.
• Coordinated dispatching of 50 drivers to accomplish daily delivery requirements.
• Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
• Increased customer satisfaction through timely communication and accurate shipment tracking updates.
• Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
• Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
• Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
• Oversaw and enforced compliance with all safety regulations and DOT regulations.
• Handled incoming calls and emails from customers regarding issues with deliveries.
• Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.