Summary
Overview
Work History
Education
Skills
Timeline
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Dorothy Malbeuf

Whitecourt,AB

Summary

Dynamic Aquatics Coordinator at the Town of Whitecourt with proven expertise in staff management and program development. Successfully enhanced safety protocols and training initiatives, fostering a culture of excellence. Adept at budget oversight and collaboration, ensuring compliance and operational efficiency while delivering exceptional customer service.

Overview

25
25
years of professional experience

Work History

Aquatics Coordinator

Town of Whitecourt
Whitecourt, Alberta
03.2024 - Current
  • Managed daily operations at aquatics center, overseeing scheduling and budgeting.
  • Staff management, including hiring, training, scheduling, supervising, and evaluating aquatic staff, lifeguards, and instructors.
  • Conducting in-service training for aquatic staff to enhance their skills and knowledge.
  • Implementing and enforcing safety procedures, conducting regular safety checks, and responding to incidents.
  • Ensuring compliance with all relevant health and safety regulations, including those related to water quality and lifeguard certifications.
  • Maintaining accurate records of programs, staff certifications, and incident reports.
  • Assisted in developing policies and procedures for aquatics safety regulations.
  • Managing program budgets and purchasing necessary supplies.
  • Established partnerships with local schools to promote community aquatics programs.
  • Developed and implemented engaging aquatic programs, activities, and special events.
  • First Aid instructor for public and town employees.

Lifeguard/Instructor IV

Town of Whitecourt
Whitecourt, Alberta
10.2009 - Current
  • Responsible for supervising other lifeguards, ensuring the safety of swimmers, and managing aquatic programs.
  • Responsible for responding to and managing emergencies, including administering first aid, and performing rescues.
  • Preform facility maintenance including maintaining a clean and safe environment, performing daily safety checks, and ensuring proper equipment maintenance.
  • Assisted in developing, implementing, and supervising aquatic programs, such as swim lessons and special events.
  • Trained new lifeguards, conducted in-service training for existing staff, and provided performance feedback.
  • Communicate with staff, management, and the public regarding safety procedures, policies, and any incidents that occur.
  • Responsible for maintaining records of incidents, attendance, and other relevant information.

Pharmacy Technician

Drugstore Pharmacy
Whitecourt, Alberta
06.2000 - 06.2006
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Managed filing of prescriptions, both electronically and manually.
  • Ensured compliance with all federal, provincial, local laws, and company policies related to pharmacy operations, and strict confidentiality requirements.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

Education

Pharmacy Technician -

Penn Foster Career School On Line Studies
Scranton, PA
08-2003

High School Diploma -

Evan Hardy Collegiate
Saskatoon, SK
06-1997

Lifesaving Society Alberta
Edmonton, AB

Skills

  • Staff management and scheduling
  • Safety and emergency procedures
  • Program development and training
  • Budget and operations oversight
  • Customer service excellence
  • Coaching and mentoring
  • Organizational skills
  • Public speaking and presentation
  • Record keeping and documentation
  • Team leadership
  • Collaboration and teamwork
  • Attention to detail

Timeline

Aquatics Coordinator

Town of Whitecourt
03.2024 - Current

Lifeguard/Instructor IV

Town of Whitecourt
10.2009 - Current

Pharmacy Technician

Drugstore Pharmacy
06.2000 - 06.2006

Pharmacy Technician -

Penn Foster Career School On Line Studies

High School Diploma -

Evan Hardy Collegiate

Lifesaving Society Alberta

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Dorothy Malbeuf