Haley Smith
Nepean,ON
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
VCA Bells Corners Animal Hospital
01.2024 - 01.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
Cashier/Self Checkout Cashier
IKEA
10.2016 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Assistant Store Manager
Dollarama
09.2014 - 10.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assistant Store Manager
Dollar Tree
05.2012 - 09.2014
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Graduate Certificate - Veterinary Assistant
Algonquin College
Ottawa02-2024
Certificate - Esthetician
Algonquin College
Ottawa06-2008
Skills
- Customer service
- Retail experience
- Time management skills
- Work ethic and integrity
- Motivational skills
- Stocking and inventorying
- Reliability and punctuality
- Motivational strategies
- Attention to detail
- Ability to work independently
- Teamwork
- Retail management experience
Certification
- Fear Free Certified Professional - Fear Free Pets.
- Animal CPR and First Aid Certification - Pet Emergency Education.
Timeline
Veterinary Assistant
VCA Bells Corners Animal Hospital
01.2024 - 01.2025
Cashier/Self Checkout Cashier
IKEA
10.2016 - 11.2023
Assistant Store Manager
Dollarama
09.2014 - 10.2016
Assistant Store Manager
Dollar Tree
05.2012 - 09.2014
Graduate Certificate - Veterinary Assistant
Algonquin College
Certificate - Esthetician
Algonquin College
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