Haley Ocumen
San Jose
Summary
Reliable medical receptionist experienced in managing patient appointments and financial transactions. Recognized for strong time management skills and the ability to communicate effectively, ensuring patient confidentiality and satisfaction.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Dr. Daniel Haber
Campbell
07.2023 - 09.2025
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Communicated with patients with compassion while keeping medical information private.
- Entered insurance, demographics and health history into patient database.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
Bachelor of Science - Physiology
University of Washington
Seattle, WA06-2029
Skills
- Patient communication
- Appointment scheduling
- Insurance verification
- Medical records management
- Data entry accuracy
- Time management
- Customer service
- Medical billing
- Medical terminology
Affiliations
Volunteer
Timeline
Medical Receptionist
Dr. Daniel Haber
07.2023 - 09.2025
Bachelor of Science - Physiology
University of Washington