Haley Meyer
Summary
Dedicated and compassionate Personal Support Worker with over 2 years of experience In providing exceptional care to individuals with diverse needs. Skilled in implementing person-centered care plans,fostering social integration, and ensuring the safety and well being of care recipients. Strong problem-solving and communication skills from years of experience as a Junior Firefighter at the Dawn Euphemia Fire Department. Enthusiastic about contributing to a nurturing and supportive environment to make a positive impact on the lives of individuals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Riverview Gardens LTC
02.2021 - 12.2023
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
Production Operator
Martinrea
11.2020 - 12.2020
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
Customer Service Representative
Concentrix
01.2020 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Streamlined call center processes for improved efficiency and reduced wait times.
Education
Certificate - Personal Support Worker
Saint Elizabeth Career College of Health
Windsor10.2021
High School Diploma -
Lambton Kent Composite School
Dresden, ON06.2019
Skills
- Privacy and confidentiality
- Compassionate Care
- Teamwork and Collaboration
- Infection Control
- First aid and safety
- Injury Prevention
- Mobility Assistance
- Verbal and written communication skills
- Client Relationship Management
Certification
- Food Safety Program
- Standard First Aid- BLS CPR (HCP)
- Home Support Worker (HSW)
References
Darin Arthurs (DEFD Firefighter)
(226) 229-0344
Ken Kominek(Friend)
(519) 809-0322
Melissa Pavliscak (Personal Support Worker)
(519) 360-7890
Timeline
Personal Support Worker
Riverview Gardens LTC
02.2021 - 12.2023
Production Operator
Martinrea
11.2020 - 12.2020
Customer Service Representative
Concentrix
01.2020 - 03.2020
Certificate - Personal Support Worker
Saint Elizabeth Career College of Health
High School Diploma -
Lambton Kent Composite School
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