HAJU (JUDY) YUN
North York,ON
Summary
Volunteer Experience: Served as a children's leader at Tentmakers YWAM camp for 3 years, fostering a positive and supportive environment for young individuals.
Professional with proven track record of success over the last five years in a variety of employment and volunteer situations. Proven capacity for seamless adaptation and professional development gained by exposure to a variety of situations, resulting in a well-rounded skill set and a flexible approach to challenges.
Overview
6
6
years of professional experience
Work History
Store Associate
TJX Winners
07.2022 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Call Center Agent
Miratel Solutions
01.2022 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Addressed customer account discrepancies and concerns.
Store Associate
The Salvation Army Thrift Store
09.2019 - 12.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Located merchandise across various stores to address customer needs.
Cashier
Macs Sushi, Yorkdale Shopping Centre
10.2018 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Server
Ariake Japanese Restaurant
12.2017 - 08.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Arts - Psychology
York University
Toronto, ON06.2023
High School Diploma -
C.W Jeffery’s Collegiate Institute
North York, ON06.2018
Skills
- POS Systems
- Customer Assistance
- Problem-Solving Skills
- Verbal and Written Communication
- Social Interaction Management
Languages
English
Native or Bilingual
Korean
Full Professional
Chinese (Mandarin)
Elementary
Tagalog
Elementary
Hobbies
- Engaging in Physical Activities: Dedication to maintaining a healthy lifestyle through regular workouts and outdoor activities.
- Listening to Music: Enjoying various genres of music as a way to unwind and find creative inspiration.
- Hanging out with my Dog: Spending quality time with my beloved pet, fostering a sense of companionship and outdoor adventures for mutual well-being.
Timeline
Store Associate
TJX Winners
07.2022 - Current
Call Center Agent
Miratel Solutions
01.2022 - 04.2022
Store Associate
The Salvation Army Thrift Store
09.2019 - 12.2020
Cashier
Macs Sushi, Yorkdale Shopping Centre
10.2018 - 09.2019
Server
Ariake Japanese Restaurant
12.2017 - 08.2018
Bachelor of Arts - Psychology
York University
High School Diploma -
C.W Jeffery’s Collegiate Institute
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