Hajar Lababsi
Toronto,ON
Summary
To apply my strong customer service, multitasking, and time management skills as a dedicated professional committed to delivering exceptional client experiences. To add, I am seeking a position where I can contribute effectively and grow professionally.
Overview
3
3
years of professional experience
Work History
Admin Assistant
Law & Business Association
Toronto
09.2023 - 04.2024
- Manage calendars, arrange meetings, & coordinate appointments.
- Handle calls, emails, & correspondence, & serve as a liaison between departments.
- Maintain office efficiency, organize files, manage supplies, & assist with basic bookkeeping tasks.
Host & Server
Amsterdam Brewhouse Restaurant
Toronto, Ontario
03.2023 - 09.2023
- Greeting customers & responding to questions.
- Operating OpenTable, managing plotting tables & reservations.
- Address any guest concerns or complaints promptly & courteously.
Front Desk Receptionist
University of Toronto
Toronto, Ontario
09.2022 - 04.2023
- Booked appointments & meetings.
- Rescheduled appointments & meetings.
- Answered & transferred phone calls.
Call Representative
KGS Research Corportation
Toronto, Ontario
03.2021 - 09.2021
- Greeting customers, and responding to questions to ensure success & customer satisfaction.
- Answering incoming calls from customers who may have inquiries, issues, or require assistance with products or services.
- Initiating outbound calls to follow up with customers, confirm orders, conduct surveys, or provide updates or information as needed.
Education
BBA - Law & Literature
University of Toronto
Toronto, ONSkills
- Customer Service
- Excellent Communication
- Critical Thinking
- Bilingual
- Punctual
- Organized
- Patient
- Quick Learner
Additional Information
- Granted Scholarship Award(s)
- Completed CPR Certification
- Lifeguard Training Courses
- Passionate about Fashion, Sports, and Music
- Honour Award recipient
- Scholar Award achiever
Languages
English
Native/ Bilingual
French
Full Professional
References
References available upon request.
Timeline
Admin Assistant
Law & Business Association
09.2023 - 04.2024
Host & Server
Amsterdam Brewhouse Restaurant
03.2023 - 09.2023
Front Desk Receptionist
University of Toronto
09.2022 - 04.2023
Call Representative
KGS Research Corportation
03.2021 - 09.2021
BBA - Law & Literature
University of Toronto
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